Title:
101 ways to improve customer service : Training, tools, tips, & techniques
One hundred and one ways to improve customer service
Author:
Ukens, Lorraine L.
ISBN:
9780787982003
Personal Author:
Publication Information:
San Francisco : Pfeiffer/John Wiley & Sons, c2007.
Physical Description:
xxiv, 366p. ; 28 cm.
General Note:
Includes CD/DVD
Available:*
Library | Item Barcode | Material Type | Shelf Number | Status |
|---|---|---|---|---|
Searching... | 39292004178831 | Adult Reference | (R)658.812/UKE | Searching... |