Cover image for Customer Relationship Management : A strategic imperative in the world of e-Business
Title:
Customer Relationship Management : A strategic imperative in the world of e-Business
Author:
Brown, Stanley A.
ISBN:
9780470831069
Personal Author:
Brown, Stanley A.
Publication Information:
Canada : John Wiley & Sons Canada, Ltd, 2000
Physical Description:
345 p. ; 23 cm
Subject Term:
Customer relations - Management