Cover image for Providing quality service : what every hospitallity service provider needs to know
Title:
Providing quality service : what every hospitallity service provider needs to know
Author:
Martin, William B.
ISBN:
9780130967459
Personal Author:
Martin, William B.
Publication Information:
New Jersey : Prentice Hall, 2003
Physical Description:
167 p. ; 25 cm
General Note:
Includes bibliographical references and index
Subject Term:
Hospitality industry