Cover image for When customers think we dont care : ending action that self-destruct companies, customers service and jobs
Title:
When customers think we dont care : ending action that self-destruct companies, customers service and jobs
Author:
Buchanan, Richard W.
ISBN:
9780074709306
Personal Author:
Buchanan, Richard W.
Publication Information:
New York : McGraw-Hill Books Company 2002
Physical Description:
viii, 288 p. ; 20 cm.
Subject Term:
Customer relations

Consumer satisfaction

Customer service

Available:*

Library
Item Barcode
Material Type
Shelf Number
Status
Searching...
 39292001782463 Adult Non-fiction Book 658.812/BUC
Searching...

On Order