The best service is no service : How to liberate your customers from customer service, keep them happy & control costs

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Title:

How to liberate your customers from customer service, keep them happy and control costs

Author:

Price, Bill

David Jaffe

ISBN:

9780470189085

Personal Author:

Publication Information:

San Francisco : Jossey-Bass, c2008.

Physical Description:

xviii, 311 p. ; 24 cm.

Subject Term:

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Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul	39292004170785	Adult Reference	658.812/PRI	Searching... Unknown