Title:
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
How to liberate your customers from customer service, keep them happy and control costs
Author:
Price, Bill
David Jaffe
ISBN:
9780470189085
Personal Author:
Publication Information:
San Francisco : Jossey-Bass, c2008.
Physical Description:
xviii, 311 p. ; 24 cm.
Added Author: