Delivering satisfaction and service quality : a customer-based approach for libraries

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Title:

American Library Association Series

Author:

Hernon, Peter

Whitman, John R.

ISBN:

9788184082425

Personal Author:

Publication Information:

New Delhi : Indiana publishing, c2009.

Physical Description:

181 p. ; 28 cm.

Series:

American Library Association Series

Subject Term:

Added Author:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292004179703	Adult Non-fiction Book	025.52/HER	Searching... Unknown