Cover image for CRM Redefining customer relationship management
Title:
CRM Redefining customer relationship management
Author:
Peel, Jeffrey
ISBN:
9781555582630
Personal Author:
Peel, Jeffrey
Publication Information:
USA : Digital Press 2002
Physical Description:
xvii, 217 p. ; 24 cm.
General Note:
Includes bibliographical references and index
Subject Term:
Customer relations - Management