
Title:
Service management : operations, strategy, information technology
Author:
Fitzsimmons, James A.
ISBN:
9780071289276
Personal Author:
Edition:
Seventh edition
Publication Information:
New York : McGraw-Hill, c2011.
Physical Description:
541 p. ; 28 cm.
General Note:
Includes index.
Subject Term:
Available:*
Library | Item Barcode | Material Type | Shelf Number | Status |
|---|---|---|---|---|
Searching... | 39292004230585 | Adult Bussiness & Economic (openshelf) | 658/FIT | Searching... |
Searching... | 39292004234675 | Adult Bussiness & Economic (openshelf) | 658/FIT | Searching... |