Cover image for Crucial conversations : tools for talking when stakes are high
Title:
Crucial conversations : tools for talking when stakes are high
Author:
Grenny, Joseph.

Switzler, Al.
ISBN:
9780071771320
Edition:
2nd ed.
Publication Information:
New York : McGraw-Hill, c2012.
Physical Description:
xviii, 244 p. ; 24 cm.
Subject Term:
Interpersonal communication.

Interpersonal relations.
Added Author:
Grenny, Joseph.

Switzler, Al.