Identify the library's needs -- Project teams and initial research -- Research further and identify vendors -- Contract with a vendor -- Plan for implementation -- Plan again -- Customize and finalize the system -- Train staff,prepare users, and promote -- Launch the new system -- Smooth out the rough edges -- Take a look back -- Reality check -- Appendix A. Sample technology plan -- Appendix B.Sample request for proposal -- Appendix C. Sample review tool -- Appendix D. Sample recommendation for vendor solution -- Appendix E. IT inventory template -- Appendix F. IP planner template.