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The customer delight principle
Title:
The customer delight principle
Author:
Vavra, Terry
ISBN:
9780658010040
Personal Author:
Vavra, Terry
Publication Information:
USA : McGraw-Hill 2001
Physical Description:
xiv, 192 p. ; 23 cm.
General Note:
Includes index
Subject Term:
Consumer satisfaction
Success in business
On Order
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