Title:
The dark side of CRM : customers, relationships and management
Author:
Nguyen,Bang Xuân; Simkin,Lyndon; Canhoto, Ana Isabel
Simkin, Lyndon
Canhoto, Ana Isabel.
ISBN:
9781138803312
Personal Author:
Publication Information:
Abingdon, Oxon ; New York, NY : Routledge, 2016.
Physical Description:
xviii, 303 pages ; 24 cm
Subject Term:
Available:*
Library | Item Barcode | Material Type | Shelf Number | Status |
|---|---|---|---|---|
Searching... | 39292004572701 | Adult Reference | (R)658.812/DAR | Searching... |