Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

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Title:

Author:

Patterson, Kerry

Grenny, Joseph

McMillan, Ron

Switzler, Al

ISBN:

9780071446525

Personal Author:

Publication Information:

2005

New York : McGraw-Hill, 2005

Physical Description:

284 p. ; 23 cm

General Note:

Includes index

Subject Term:

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Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292003341186	Adult Non-fiction Book	158.2/CRU	Searching... Unknown