Cover image for Creating customer delight : the how and why of crm
Title:
Creating customer delight : the how and why of crm
Author:
Seth , Rakesh

Seth , Kirti
ISBN:
9789834198343
Personal Author:
Seth , Rakesh
Publication Information:
Petaling Jaya , Selangor ; Unipress publications , 2005.
Physical Description:
154 p. ; 20 cm.
General Note:
Includes index
Subject Term:
Customer relations -- Management
Added Author:
Seth , Kirti