Title:
Creating customer delight : the how and why of crm
Author:
Seth , Rakesh
Seth, Kirti.
ISBN:
9789834198343
Personal Author:
Publication Information:
Petaling Jaya, Selangor : Unipress Publications, 2005.
Physical Description:
154p. : ill. ; 20cm.
General Note:
Includes index.
Subject Term:
Added Author: