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Subject: Customer relations

Author

Lunsford, Seleste E.

(4)

Marone , Mark D.

(4)

Fleming, John H.

(2)

(2)

(2)

(2)

Anderson, Kristin

(1)

Blomqvist, Ralfs

(1)

Boutilier, Robert, 1950-

(1)

(1)

Carroll, Becky, 1966-

(1)

(1)

(1)

(1)

Drummond, Helga

(1)

Fleisher, Joe and Read Brendan

(1)

(1)

(1)

Horovitz, Jacques

(1)

(1)

(1)

Leadbetter, Jane

(1)

(1)

(1)

(1)

(1)

Rickenbacher, Colleen A.

(1)

Scannell, Edward E.

(1)

Seybold, Patricia B.

(1)

(1)

(1)

Format

(31)

Language

(21)

Library

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Pustaka KL @ PPR Pinggiran Bukit Jalil

Shelf Location

Management and Economic

Publication Date

-

(8)

(7)

(7)

(2)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Sales management

(9)

(8)

Consumer satisfaction

(5)

Communication in marketing

(4)

Reengineering (Management)

(3)

Customer services -- Management

(2)

New products - Planning

(2)

Sale management

(2)

Sales personnel -- Training of.

(2)

Total quality management

(2)

Business communication-Computer networks

(1)

Business networks

(1)

Communication in management

(1)

Customer loyalty

(1)

Customer relations -- Management

(1)

Customer satisfaction

(1)

Customer service -- Management

(1)

Customer services

(1)

Customer services - Management

(1)

Industrial marketing

(1)

Interpersonal relations

(1)

Issues management

(1)

Management games

(1)

Marketing -- Management.

(1)

Organizational change

(1)

Organizational effectiveness

(1)

Relationship marketing

(1)

Selling -- Study and teaching

(1)

Social networks

(1)

Succes in business

(1)

Success in business

(1)

Technological innovations -- Management

(1)

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Cover image for Business process mapping : improving customer satisfaction

Business process mapping : improving customer satisfaction

Business process mapping : improving customer satisfaction

Jacka, J. Mike

2009

ISBN

9780470444580

Excerpt:

Reengineering (Management)

Relevance:

0.0000

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Cover image for Human Sigma : managing the employee-customer encounter

Human Sigma : managing the employee-customer encounter

Human Sigma : managing the employee-customer encounter

Fleming, John H.

2007

Perpustakaan Kuala Lumpur

ISBN

9781595620163

Excerpt:

Sale management

Relevance:

0.0000

Available:

Cover image for Human Sigma : Managing the employee-customer encounter

Human Sigma : Managing the employee-customer encounter

Human Sigma : Managing the employee-customer encounter

Fleming, John H.

2007

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781595620163

Excerpt:

Sale management

Relevance:

0.0000

Available:

Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

ISBN

9780793188604

Excerpt:

Sales management

Relevance:

0.0000

Available:

Cover image for Make winning a habit

Make winning a habit

Make winning a habit

Page, Rick

2006

Perpustakaan Kuala Lumpur

ISBN

9780071465021

Excerpt:

Sales management

Relevance:

0.0000

Available:

Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

ISBN

9780793188604

Excerpt:

Sales management

Relevance:

0.0000

Available:

Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780793188604

Excerpt:

Sales management

Relevance:

0.0000

Available:

Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

Perpustakaan Jabatan

ISBN

9780793188604

Excerpt:

Sales management

Relevance:

0.0000

Available:

Cover image for Outside innovation : how your customers will co-design your campany's future

Outside innovation : how your customers will co-design your campany's future

Outside innovation : how your customers will co-design your campany's future

Seybold, Patricia B.

2006

Perpustakaan Jabatan

ISBN

9780061135903

Excerpt:

Technological innovations -- Management

Relevance:

0.0000

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Cover image for Make winning a habit

Make winning a habit

Make winning a habit

Page, Rick

2006

ISBN

9780071465021

Excerpt:

Sales management

Relevance:

0.0000

Available:

Cover image for Managing customer as investments : The strategic value of customers in the long run

Managing customer as investments : The strategic value of customers in the long run

Managing customer as investments : The strategic value of customers in the long run

Gupta, Sunil

2005

ISBN

9780131428950

Excerpt:

Marketing -- Management.

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0.0000

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Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone, Mark D

2005

ISBN

9780793188604

Excerpt:

Sales management

Relevance:

0.0000

Available:

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