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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
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0.7446
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Cover image for Sell the brand first : how to sell your brand and create lasting customer loyalty
Sell the brand first : how to sell your brand and create lasting customer loyalty
Stiff, Dan.
2006
ISBN 
9780071470421
Excerpt: 
Sell the brand first : how to sell your brand and create lasting customer loyalty Stiff, Dan.
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0.7447
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Cover image for Sell the brand first : how to sell your brand and create lasting customer loyalty
Sell the brand first : how to sell your brand and create lasting customer loyalty
Stiff, Dan.
2006
ISBN 
9780071470421
Excerpt: 
Sell the brand first : how to sell your brand and create lasting customer loyalty Stiff, Dan.
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0.7447
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Cover image for Overpromise and overdeliver : The secrets of unshakable customer loyalty
Overpromise and overdeliver : The secrets of unshakable customer loyalty
Barrera, Rick
2005
ISBN 
9781591840619
Excerpt: 
Overpromise and overdeliver : The secrets of unshakable customer loyalty / Barrera, Rick
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0.7447
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Cover image for Overpromise and overdeliver : The secrets of unshakable customer loyalty
Overpromise and overdeliver : The secrets of unshakable customer loyalty
Barrera, Rick
2005
Perpustakaan Kuala Lumpur
ISBN 
9781591840619
Excerpt: 
Overpromise and overdeliver : The secrets of unshakable customer loyalty / Barrera, Rick
Relevance: 
0.7446
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Cover image for Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964-
2000
ISBN 
9780787953102
Excerpt: 
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management
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0.7447
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Cover image for A complaint is a gift: Recovering customer loyalty when things go wrong
A complaint is a gift: Recovering customer loyalty when things go wrong
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9781576755822
Excerpt: 
A complaint is a gift: Recovering customer loyalty when things go wrong
Relevance: 
0.7439
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Cover image for 501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression
501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression
Cutting,Donna
2016
Perpustakaan Kuala Lumpur
ISBN 
9781632650238
Excerpt: 
loyalty, get new customers, and make a lasting impression / Cutting,Donna
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Cover image for Zombie loyalists :b using great service to create rabid fans
Zombie loyalists :b using great service to create rabid fans
Shankman, Peter
2015
Perpustakaan Kuala Lumpur
ISBN 
9781137279668
Excerpt: 
Customer loyalty
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Cover image for The wallet allocation rule : winning the battle for share
The wallet allocation rule : winning the battle for share
Keiningham, Timothy L.
2015
Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781119037316
Excerpt: 
Customer loyalty.
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Cover image for The gamification revolution : how leaders leverage game mechanics to crush the competition
The gamification revolution : how leaders leverage game mechanics to crush the competition
Zichermann, Gabe, 1974- Linder, Joselin
2013
ISBN 
9780071808316
Excerpt: 
Customer loyalty.
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Cover image for That woman : the life of Wallis Simpson, duchess of windsor
That woman : the life of Wallis Simpson, duchess of windsor
Sebba, Anne
2012 2011
Perpustakaan Lembah Pantai
ISBN 
9780753827390
Excerpt: 
Aristocracy (Social class) -- Great Britain -- Social life and customs -- 20th century
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