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Cover image for Zombie loyalists :b using great service to create rabid fans
Zombie loyalists :b using great service to create rabid fans
Shankman, Peter
2015
Perpustakaan Kuala Lumpur
ISBN 
9781137279668
Excerpt: 
Customer services
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Cover image for Your customer rules! : delivering the Me2B experiences that today's customers demand
Your customer rules! : delivering the Me2B experiences that today's customers demand
Price, Bill Jaffe, David, 1963- author
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118954775
Excerpt: 
Your customer rules! : delivering the Me2B experiences that today's customers demand / Price
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Cover image for Salesforce Service Cloud for dummies
Salesforce Service Cloud for dummies
Paz, Jon Kelley, T.J
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781119010685
Excerpt: 
Customer services.
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Cover image for Startupland : how three guys risked everything to turn an idea into a global business
Startupland : how three guys risked everything to turn an idea into a global business
Svane, Mikkel Adler, Carlye
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118980811
Excerpt: 
Customer services.
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Cover image for Assessing service quality : satisfying the expectations of library customers
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913086
Excerpt: 
Assessing service quality : satisfying the expectations of library customers / Hernon, Peter
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Cover image for New routes to library success : 100+ ideas from outside the stacks
New routes to library success : 100+ ideas from outside the stacks
Doucett, Elisabeth, author.
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913130
Excerpt: 
Libraries -- Customer services
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Cover image for Leading libraries : how to create a service culture
Leading libraries : how to create a service culture
VanDuinkerken, Wyoma Customer relations.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913123
Excerpt: 
Leading libraries : how to create a service culture / VanDuinkerken, Wyoma
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Cover image for What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know it
What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know it
Tanner, Adam
2014
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781610394185
Excerpt: 
Casinos -- Nevada -- Las Vegas -- Customer services -- Case studies
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Cover image for Unselling : stop selling, start connecting
Unselling : stop selling, start connecting
Stratten, Scott
2014
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118943007
Excerpt: 
Customer services.
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Cover image for Fish! : a remarkable way to boost morale and improve results
Fish! : a remarkable way to boost morale and improve results
Lundin, Stephen C., 1941- Paul, Harry, 1950- Christensen, John, 1959-
2014 2000
Perpustakaan Kuala Lumpur
ISBN 
9781444792805
Excerpt: 
Customer services.
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Cover image for Value proposition design : how to create products and services customers want
Value proposition design : how to create products and services customers want
Osterwalder, Alexander Pigneur, Yves Bernarda, Gregory Smith, Alan
2014
Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118968055
Excerpt: 
Value proposition design : how to create products and services customers want / Osterwalder
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Cover image for TEKNIK PUKAU PELANGGAN : DAPATKAN PELANGGAN DI facebook TANPA PERLU BERSUSAH PAYAH
TEKNIK PUKAU PELANGGAN : DAPATKAN PELANGGAN DI facebook TANPA PERLU BERSUSAH PAYAH
Faris Azzaki, 1990- author. Amir Faisal, author. Mohamad Ezrin Shah, editor.
2014
Pustaka KL @ Keramat
ISBN 
9789671186671
Excerpt: 
Customer services
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