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Evans, James R.

(5)

Bedi, Kanishka.

(4)

Aikens, C. Harold

(2)

Azizan Abdullah

(2)

(2)

Gitlow, Howard S.

(2)

Rampersad, Hubert K.

(2)

West-Burnham, John

(2)

(1)

Ahmad Khir Mohammad

(1)

Ahmad Suriansyah

(1)

Arthur, Jay, 1951-

(1)

Azizah Abdullah

(1)

(1)

Barkley, Bruce, 1939-

(1)

(1)

(1)

(1)

(1)

Bonstingl, John Jay

(1)

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(1)

Callanan, John, 1947-

(1)

Cartwright, Jeff

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Chowdhury, Subir.

(1)

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Davis, Stanley B.

(1)

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Drummond, Helga

(1)

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Firli Amin Hj Ismail

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Goetsch, David L.

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Graban, Mark, author.

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Gruska, Gregory F.

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Hamidi bin Che Kob

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Hamzah Abdul Rahman

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Harrell, Wilson

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Ilhaamie Abdul Ghani Azmi, author

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Johnson, H. Thomas

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Kelada, Joseph N.

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Laughlin, Sara 1949-

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Levine, David M

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Lim, Kong Teong

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Lindsay, William M.

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MacLean, Gary E.

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Martin, James W.

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Md. Fauzi Ahmad @ Mohamad

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National Productivity Corporation

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Rosmaini Tasmin

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Sity Daud, Prof. Madya, Dr., 1968- author.

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Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Lembah Pantai

Pustaka KL @ PPR Pinggiran Bukit Jalil

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Management and Economic

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Subject

Total quality management

(46)

Six sigma (Quality control standard)

(8)

Quality control

(7)

Total quality management.

(6)

ISO 9000 Series Standards

(5)

Quality assurance

(5)

Quality assurance -- Juvenile literature

(5)

Total quality management -- Juvenile literature

(5)

Total quality management -- United States

(4)

Management and Business Studies

(3)

Benchmarking (Management)

(2)

Classroom management -- Juvenile literature

(2)

Customer relations

(2)

Customer services -- United States

(2)

Executives - Attitudes

(2)

Library planning -- United States

(2)

Organizational effectiveness

(2)

Organizational effectiveness - Measurement

(2)

School management and organization -- Great Britain

(2)

Service industries -- Management.

(2)

Strategic planning

(2)

Total quality management -- Congresses.

(2)

Total quality management -- Religious aspects -- Islam

(2)

Total quality management -- Great Britain

(2)

Total quality management -- India

(2)

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(1)

Academic libraries -- India -- quality control

(1)

Administrative agencies -- Management -- Evaluation -- Congresses

(1)

Administrative agencies - Management - Evaluation

(1)

Civil service -- Malaysia

(1)

Comparative government -- Congresses

(1)

(1)

Construction industry -- Quality control

(1)

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Customer services

(1)

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(1)

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(1)

Financial management - Quality control

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Hospital Administration

(1)

Hospital Administration -- methods

(1)

Hospitals - Administration

(1)

(1)

ISO 9000 Series Standards -- Malaysia

(1)

Industrial management

(1)

Industrial management - Data processing

(1)

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(1)

Job satisfaction

(1)

(1)

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(1)

Leadership -- Evaluation

(1)

(1)

Libraries -- India -- automation

(1)

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(1)

Libraries -- technological innovations

(1)

Libraries and internet

(1)

Libraries science -- information technology -- India.

(1)

Library administration -- Juvenile literature

(1)

Library administration - United States

(1)

Library administration -- India

(1)

Library administration -- United States

(1)

Libray administration -- United States

(1)

Malcolm Baldrige National Quality Award

(1)

Management -- Religious aspects -- Islam

(1)

Management by objectives

(1)

Management information systems

(1)

(1)

Manufacturing industries -- Management -- Case studies

(1)

Medical care -- Quality control

(1)

Nonprofit organizations - Management - Evaluation

(1)

Office management

(1)

Organizational effectiveness -- Measurement

(1)

Organizational effectiveness -- Measurement.

(1)

Organizational effectiveness.

(1)

Performance (Management)

(1)

Performance - Measurement

(1)

Performance -- Management.

(1)

Performance -- Measurement.

(1)

Performance standards

(1)

Performent -- Measurement.

(1)

Personnel management

(1)

Production management - United States

(1)

Project management

(1)

Project management -- United States.

(1)

Public administration -- Evaluation -- Congresses

(1)

Public administration -- Malaysia

(1)

Quality Control -- Standards -- Malaysia

(1)

Quality assurance -- Management

(1)

Quality assurance $x Management

(1)

Quality control -- Standards

(1)

Quality control - Standards

(1)

Quality control - United States - History

(1)

Quality control -- Standards

(1)

Quality control.

(1)

Quality of Health Care -- organization & administration

(1)

Reengineering (Management) -- Great Britain

(1)

Roads -- Malaysia -- Maintenance and repair -- Management

(1)

School management and organization - Great Britain

(1)

School management and organization - United States

(1)

Self-evaluation

(1)

Service industries -- Management -- Case studies

(1)

Service industries -- quality control

(1)

Small business -- United States

(1)

Small business -- United States -- Management

(1)

Social psychology.

(1)

Total Quality Management -- methods

(1)

Total qualify Management

(1)

Total quality control -- Malaysia

(1)

Total quality maangement

(1)

Total quality management -- Case studies

(1)

Total quality management -- Indonesia

(1)

Total quality management -- Malaysia

(1)

Total quality management -- Standards -- Malaysia

(1)

Total quality management -- United States.

(1)

Total quality management - Awards - United States

(1)

Total quality management - Data processing

(1)

Total quality management - United States - History

(1)

Total quality management -- Awards -- Malaysia

(1)

Total quality management -- Congresses.

(1)

Total quality management -- Handbooks, manuals, etc.

(1)

Total quality management Education - Great Britain

(1)

Total quality management in government

(1)

Total quality management in government -- Congresses

(1)

Total quality managemnet

(1)

Universities and colleges -- Standards -- Malaysia

(1)

total quality management -- Malaysia

(1)

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Cover image for Total quality handbook

Total quality handbook

Total quality handbook

Goetsch, David L. Davis, Stanley B.

2001

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9780130272621

Excerpt:

Total quality management -- Handbooks, manuals, etc.

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Cover image for Documenting quality for ISO 9000 and other industry standards

Documenting quality for ISO 9000 and other industry standards

Documenting quality for ISO 9000 and other industry standards

MacLean, Gary E.

2000

ISBN

9789837202979

Excerpt:

Total quality management

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Cover image for Menjejak kualiti menjana kecermerlangan

Menjejak kualiti menjana kecermerlangan

Menjejak kualiti menjana kecermerlangan

Mohd. Yusof Hj. Othman

2000

ISBN

9789836267344

Excerpt:

Total quality management

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Cover image for Cultural transformation

Cultural transformation

Cultural transformation

Cartwright, Jeff

1999

ISBN

9780273639848

Excerpt:

Total quality management

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Cover image for Integrating Reengineering With Total Quality

Integrating Reengineering With Total Quality

Integrating Reengineering With Total Quality

Kelada, Joseph N.

1997

ISBN

9789838997836

Excerpt:

Total quality management

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Cover image for Assessing business excellence : A guide to self-assessment

Assessing business excellence : A guide to self-assessment

Assessing business excellence : A guide to self-assessment

Porter, Les Tanner, Steve

1996

ISBN

9780750624794

Excerpt:

Total quality management

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Cover image for ISO 14000 : a guide to the new environmental management standards

ISO 14000 : a guide to the new environmental management standards

ISO 14000 : a guide to the new environmental management standards

Tibor, Tom Feldman, Ira

1996

ISBN

9780786305230

Excerpt:

Total quality management

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Cover image for The quality toolkit : a practical resource for making TQM happen

The quality toolkit : a practical resource for making TQM happen

The quality toolkit : a practical resource for making TQM happen

Marsh, John

1996

ISBN

9789839214581

Excerpt:

Total quality management

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Cover image for The Malcolm Baldrige National Quality Award : a yardstick for quality growth

The Malcolm Baldrige National Quality Award : a yardstick for quality growth

The Malcolm Baldrige National Quality Award : a yardstick for quality growth

Heaphy, Maureen S. Gruska, Gregory F.

1995

ISBN

9780201633689

Excerpt:

Total quality management - Awards - United States

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Cover image for Back on the quality track : how organizations derailed and recovered

Back on the quality track : how organizations derailed and recovered

Back on the quality track : how organizations derailed and recovered

Huddleston, Kathryn

1995

ISBN

9780814402825

Excerpt:

Total quality management - United States - History

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Cover image for Breakthrough management : how to convert priority objectives into results

Breakthrough management : how to convert priority objectives into results

Breakthrough management : how to convert priority objectives into results

Merli, Giorgio

1995

ISBN

9780471953517

Excerpt:

Total quality management

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Cover image for For intrepreneurs only : succes strategies for anyone starting or growing a business

For intrepreneurs only : succes strategies for anyone starting or growing a business

For intrepreneurs only : succes strategies for anyone starting or growing a business

Harrell, Wilson

1994

ISBN

9789839214116

Excerpt:

Total quality management -- United States

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