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Cover image for Building a customer service culture : the seven service elements of customer success
Building a customer service culture : the seven service elements of customer success
Matinez, Mario. 1967-
2008
ISBN 
9781593119362
Excerpt: 
Building a customer service culture : the seven service elements of customer success / Matinez
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Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
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Cover image for Tip menawan hati pelanggan
Tip menawan hati pelanggan
Zainuddin Zakaria Ziadatul Hidayah Zakaria.
2008
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789833586219
Excerpt: 
Customer services
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Cover image for Salesforce.com for dummies
Salesforce.com for dummies
Wong, Tom Kao, Liz
2008
ISBN 
9780470318126
Excerpt: 
Customer relations -- Management
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Cover image for The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage
The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage
Heskett, James L.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781422110232
Excerpt: 
Customer services
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
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Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
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Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
Perpustakaan Jabatan
ISBN 
9781576755822
Excerpt: 
Customer services
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
Customer services
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781576755822
Excerpt: 
Customer services
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
Customer services
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