Johnson, Tom Jakeman, Mark
1997
ISBN
9780273626336
Excerpt:
The customer challenge : the inside story of a remarkable transformation in customer service /
Relevance:
0.0000
Leppard, John Molyneux, Liz
1994
ISBN
9780415097321
Excerpt:
Auditing your customer service : the foundation for success Leppard, John
Relevance:
0.0000
Zeithaml, Valarie A. Parasuraman, A. Berry, Leonard L.
1990
ISBN
9780029357019
Excerpt:
Delivering quality service : balancing customer perceptions and expectations Zeithaml, Valarie A.
Relevance:
0.0000
Katz, Bernard.
1988 1987
ISBN
9780844231709
Excerpt:
How to turn customer service into customer sales / Katz, Bernard.
Relevance:
0.0000
Peel, Malcolm
1987
Perpustakaan Kuala Lumpur
ISBN
9781850913047
Excerpt:
Customer service / Peel, Malcolm
Relevance:
0.0000
Snow, Dennis
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781932021066
Excerpt:
Unleashing excellence : the complete guide to ultimate customer service Snow, Dennis
Relevance:
0.0000
Excerpt:
E-service : 24 ways to keep your customers when the competition is just a click away
Relevance:
0.0000
Siti Hawa Mohd., Datin Wira, Dr.-
Perpustakaan Kuala Lumpur
ISBN
9789671869901
Excerpt:
Customer Service Reinvented : Language Of The Soul / Datin Wira Dr. Hjh. Siti Hawa Mohd Siti Hawa
Relevance:
0.0000
Perpustakaan Kuala Lumpur
Excerpt:
Service quality level of DBKL's branch office towards customer satisfaction among Majlis Perwakilan
Relevance:
0.0000
Electronic / Digital Magazine
Excerpt:
address to Oracle Magazine,
P.O. Box 1263, Skokie, IL 60076-8263.
MAGAZINE CUSTOMER SERVICE
oracle
Bersama Kuala Lumpur ke arah kecemerlangan Shamsuhaimie
Berita Bandaraya : Bil.12 Disember 2005
Excerpt:
facilities, improve friendly customer services etc. City Hall will spend a total amount of RM 2 billion, a