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Cover image for Quality in the finance function
Quality in the finance function
Lynch, David
1994
ISBN 
9780749411459
Excerpt: 
Total quality management
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Cover image for TQM for training
TQM for training
Biech, Elaine
1994
ISBN 
9780070052109
Excerpt: 
Total quality management
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Cover image for Relevance regained: From top-down control to bottom-up empowerment
Relevance regained: From top-down control to bottom-up empowerment
Johnson, H. Thomas
1992
ISBN 
9780029165553
Excerpt: 
Total quality management - Data processing
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Cover image for Total quality: An executive's guide for the 1990s
Total quality: An executive's guide for the 1990s
1990
ISBN 
9781556233647
Excerpt: 
Total quality: An executive's guide for the 1990s
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Cover image for Bersama Kuala Lumpur ke arah kecemerlangan
Bersama Kuala Lumpur ke arah kecemerlangan   Shamsuhaimie
Berita Bandaraya : Bil.12 Disember 2005

http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4117/0
Excerpt: 
facilities, improve friendly customer services etc. City Hall will spend a total amount of RM 2 billion, a
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