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Cover image for Employee management and customer service in the retail industry
Employee management and customer service in the retail industry
Heil, Gary Thomas , Chris
2006
Perpustakaan Kuala Lumpur
ISBN 
9780471723240
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Employee management and customer service in the retail industry Heil, Gary
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Cover image for Customer service training
Customer service training
Kamin, Maxine
2006
Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780750663632
Excerpt: 
Customer service training Kamin, Maxine
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Cover image for Customer service training
Customer service training
Kamin, Maxine
2006
Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780750663632
Excerpt: 
Customer service training Kamin, Maxine
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Cover image for Services marketing management
Services marketing management
Mudie, Peter Pirrie , Angela
2006
Perpustakaan Jabatan
ISBN 
9780750666749
Excerpt: 
Customer services -- Marketing -- Management.
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Cover image for 10 clowns don't make a circus-and 249 other critical management success strategies
10 clowns don't make a circus-and 249 other critical management success strategies
Schragis, Steven Frishman, Rick
2006
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781593375553
Excerpt: 
Customer services
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Cover image for Servise is front stage : Positioning services for value advantage
Servise is front stage : Positioning services for value advantage
Teboul, James
2006
ISBN 
9780230006607
Excerpt: 
Servise is front stage : Positioning services for value advantage / Teboul, James
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Cover image for Measuring customer service effectiveness
Measuring customer service effectiveness
2005
Perpustakaan Kuala Lumpur
ISBN 
9780566085383
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Measuring customer service effectiveness
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Cover image for When customers talk
When customers talk
Gross , Scoot T.
2005
ISBN 
9780793195190
Excerpt: 
Customer services
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Cover image for Fasten your seatbelt : the passenger is flying the plane
Fasten your seatbelt : the passenger is flying the plane
Taneja, Nawal K.
2005
ISBN 
9780754645283
Excerpt: 
Airlines -- Customer services.
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Cover image for Dimensional selling
Dimensional selling
Buzzotta, Victor R. Lefton, Robert Eugene, 1931-
2005
ISBN 
9780071447331
Excerpt: 
Customer services -- Psychological aspects
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Cover image for When customers talk
When customers talk
Gross , Scoot T.
2005
ISBN 
9780793195190
Excerpt: 
Customer services
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Cover image for When customers talk : turn what they tell you into sales
When customers talk : turn what they tell you into sales
Gross , Scoot T.
2005
ISBN 
9780793195190
Excerpt: 
Customer services
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