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Cover image for Batteries included! : creating legendary service
Batteries included! : creating legendary service
Barlow, Nigel May
2000
Perpustakaan Kuala Lumpur
ISBN 
9780712680639
Excerpt: 
Customer services
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Cover image for The process-centered enterprise: The Power of commitments
The process-centered enterprise: The Power of commitments
Pall, Gabriel R.
2000
ISBN 
9781574442397
Excerpt: 
Customer service
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Cover image for Key customers: How to manage them profitably
Key customers: How to manage them profitably
McDonald, Malcolm Rogers, Beth Woodburn, Diana
2000
Perpustakaan Kuala Lumpur
ISBN 
9780750646154
Excerpt: 
Customer services
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Cover image for Customer service games for training
Customer service games for training
Roberts-Phelps, Graham
2000
ISBN 
9780566082054
Excerpt: 
Customer service games for training Roberts-Phelps, Graham
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Cover image for 1,001 ways to keep customers coming back
1,001 ways to keep customers coming back
Greiner, Donna Kinni, Theodore B,
1999
ISBN 
9780761520290
Excerpt: 
Customer services
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Cover image for Delivering customers service : how to win a competitive edge through managing customer relationships successfully
Delivering customers service : how to win a competitive edge through managing customer relationships successfully
Payne, Shelia
1999
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780717297405
Excerpt: 
Delivering customers service : how to win a competitive edge through managing customer
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Cover image for The experience economy
The experience economy
Pine II, B. Joseph Gilmore, James H
1999
ISBN 
9780875848198
Excerpt: 
Customer services
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Cover image for Profitable customers
Profitable customers
Wilson, Charles
1999
ISBN 
9788175540958
Excerpt: 
Customer services
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Cover image for Knocks your socks off selling
Knocks your socks off selling
Gitomer, Jeffrey H. Zemke, Ron
1999
Perpustakaan Kuala Lumpur
ISBN 
9780814470305
Excerpt: 
Customer service
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Cover image for The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Carlaw, Peggy. Deming, Vasudha Kathleen.
1999
Perpustakaan Kuala Lumpur
ISBN 
9780070779747
Excerpt: 
The big book of customer service training games : quick, fun activities for training customer
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Cover image for Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
Tschohl, John
1999
Perpustakaan Kuala Lumpur Perpustakaan Jabatan
ISBN 
9789837204034
Excerpt: 
Customer services
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Cover image for Best practices in customer service
Best practices in customer service
1998
ISBN 
9780814470282
Excerpt: 
Best practices in customer service /
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