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Cover image for C-Scape : conquer the forces changing business today
C-Scape : conquer the forces changing business today
Kramer, Larry 1950-
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780061984976
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Cover image for Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain
Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain
Md. Ali Berahim
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789673690213
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Cover image for The relationship age
The relationship age
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780982908310
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Cover image for Customer service in an instant : 60 ways to win customers and keep them coming back
Customer service in an instant : 60 ways to win customers and keep them coming back
Bailey, Keith, 1945- Customer relations
2010
Perpustakaan Jabatan
ISBN 
9789833831494
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Cover image for Going the extra smile : creating remarkable customer expirence
Going the extra smile : creating remarkable customer expirence
2009
ISBN 
9789810680961
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Cover image for The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evagelists
The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evagelists
Hyken, Shep
2009
ISBN 
9780470404829
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
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Cover image for What's the secrets?
What's the secrets?
Dijulius, John R. 1964-
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470196120
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Cover image for The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
Knapp, Duane E.
2008
ISBN 
9780071494410
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Cover image for When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
Buchanan, Richard W.
2008
ISBN 
9780070138636
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Cover image for Building a customer service culture : the seven service elements of customer success
Building a customer service culture : the seven service elements of customer success
Matinez, Mario. 1967-
2008
ISBN 
9781593119362
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Cover image for Tip menawan hati pelanggan
Tip menawan hati pelanggan
Zainuddin Zakaria Ziadatul Hidayah Zakaria.
2008
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789833586219
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