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Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
American Library Association Series
Relevance: 
0.1860
Available:
Cover image for The quality library : a guide to staff-driven improvement, better efficiency and happier customers
The quality library : a guide to staff-driven improvement, better efficiency and happier customers
Laughlin, Sara Wilson , Ray W.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082463
Excerpt: 
American Library Association Series
Relevance: 
0.1860
Available:
Cover image for Intellectual freedom manual
Intellectual freedom manual
American Library Association. Office for Intellectual Freedom
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838935903
Excerpt: 
Intellectual freedom manual American Library Association. Office for Intellectual Freedom
Relevance: 
0.1053
Available:
Cover image for Library technology: Expert guides to library systems and services: analyzing the next generation catalog
Library technology: Expert guides to library systems and services: analyzing the next generation catalog
Nagy, Andrew American Library Association
2011
Perpustakaan Kuala Lumpur
ISBN 
9780838958353
Excerpt: 
American Library Association
Relevance: 
0.0179
Available:
Cover image for Library technology reports: expert guides to library systems and serviecs : the transforming public library technology infrastructure
Library technology reports: expert guides to library systems and serviecs : the transforming public library technology infrastructure
ALA Office for Research and Statistics American Library Association
2011
Perpustakaan Kuala Lumpur
ISBN 
9780838958346
Excerpt: 
American Library Association
Relevance: 
0.0179
Available:
Cover image for Library technology reports: Using web analytic in the library: using web analytics in the library
Library technology reports: Using web analytic in the library: using web analytics in the library
Marek, Kate American Library Association
2011
Perpustakaan Kuala Lumpur
ISBN 
9780838958339
Excerpt: 
Library technology reports: Using web analytic in the library: using web analytics in the library /
Relevance: 
0.0179
Available:
Cover image for Introducing RDA : a guide to the basics
Introducing RDA : a guide to the basics
Oliver, Chris 1951- American Library Association.
Practical advice for catalogers and library administrators on how to make the transition from the Anglo-American cataloging rules (AACR) to Resource description and access (RDA).
2010
Perpustakaan Kuala Lumpur
ISBN 
9789746522229
Excerpt: 
American Library Association.
Relevance: 
0.0179
Available:
Cover image for RDA : Resource description & access
RDA : Resource description & access
Joint Steering Committee for Development of RDA, issuing body American Library Association, contributor, publisher. Australian Committee on Cataloguing, contributor British Library, contributor
2010
Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781783300747
Excerpt: 
American Library Association, contributor, publisher.
Relevance: 
0.0089
Available:
Cover image for Building Digital Libraries
Building Digital Libraries
Banerjee, Kyle
2019
Perpustakaan Kuala Lumpur
ISBN 
9780838916353
Excerpt: 
ALA Neal-Schuman, an imprint of the American Library Association ;
Relevance: 
0.0000
Available:
Cover image for Fundamentals Of Collection Development And Management
Fundamentals Of Collection Development And Management
Johnson, Peggy
2018 2009
Perpustakaan Kuala Lumpur
ISBN 
9780838916414
Excerpt: 
American Library Association ;
Relevance: 
0.0000
Available:
Cover image for The Complete Guide To Personal Digital Archiving
The Complete Guide To Personal Digital Archiving
Brianna H. Marshall
2018
Perpustakaan Kuala Lumpur
ISBN 
9780838916056
Excerpt: 
ALA Editions, an imprint of the American Library Association ;
Relevance: 
0.0000
Available:
Cover image for Transform And Thrive : Ideas To Invigorate Your Library And Your Community
Transform And Thrive : Ideas To Invigorate Your Library And Your Community
Stoltz, Dorothy Griffith, Gail
2018
Perpustakaan Kuala Lumpur
ISBN 
9780838916223
Excerpt: 
Transform And Thrive : Ideas To Invigorate Your Library And Your Community / Stoltz, Dorothy
Relevance: 
0.0000
Available:
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