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Cover image for No thanks, I'm just looking : sales techniques for turning shoppers into buyers
No thanks, I'm just looking : sales techniques for turning shoppers into buyers
Friedman, Harry J.
2012
Perpustakaan Kuala Lumpur
ISBN 
9781118153406
Excerpt: 
Customer services.
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Cover image for The social media strategist : build a successful program from the inside out
The social media strategist : build a successful program from the inside out
Barger, Christopher.
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071768252
Excerpt: 
Customer service.
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Cover image for The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
Soudagar, Reza Iyer, Vinay Hildebrand, Volker
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071786973
Excerpt: 
Customer services - Technological innovations
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Cover image for Uncommon service : how to win by putting customers at the core of your business
Uncommon service : how to win by putting customers at the core of your business
Frei, Frances Morriss, Anne
2012
Perpustakaan Kuala Lumpur
ISBN 
9781422133316
Excerpt: 
Uncommon service : how to win by putting customers at the core of your business / Frei, Frances
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Cover image for Key account management : tools and techniques for achieving profitable key supplier status
Key account management : tools and techniques for achieving profitable key supplier status
Cheverton, Peter.
2012
Perpustakaan Kuala Lumpur
ISBN 
9780749463519
Excerpt: 
Customer services.
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Cover image for Service business development : strategies for value creation in manufacturing firms
Service business development : strategies for value creation in manufacturing firms
Fischer, Thomas Gebauer, Heiko Fleisch, Elgar
2012
Perpustakaan Kuala Lumpur
ISBN 
9781107022454
Excerpt: 
Customer services.
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Cover image for Superior customer value : strategies for winning and retaining customers
Superior customer value : strategies for winning and retaining customers
Weinstein, Art
2012
Perpustakaan Kuala Lumpur
ISBN 
9781439861288
Excerpt: 
Customer services -- Management.
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Cover image for Superior customer value : strategies for winning and retaining customers
Superior customer value : strategies for winning and retaining customers
Weinstein, Art
2012
Perpustakaan Kuala Lumpur
ISBN 
9781439861288
Excerpt: 
Customer services -- Management.
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Cover image for Lean library management : eleven strategies for reducing costs and improving customer services
Lean library management : eleven strategies for reducing costs and improving customer services
Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781555707323
Excerpt: 
Lean library management : eleven strategies for reducing costs and improving customer services /
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Cover image for The power of Foursquare : 7 innovative ways to get customers to check in wherever they are
The power of Foursquare : 7 innovative ways to get customers to check in wherever they are
Gallo , Carmine
2011
Perpustakaan Kuala Lumpur
ISBN 
9780071773171
Excerpt: 
The power of Foursquare : 7 innovative ways to get customers to check in wherever they are /
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Cover image for Perfect phrases for the sales call : hundreds of ready-to-use phrases for persuading customers to buy any product or service
Perfect phrases for the sales call : hundreds of ready-to-use phrases for persuading customers to buy any product or service
Brooks, Jeb Brooks, William T., 1945-
2011
Perpustakaan Kuala Lumpur
ISBN 
9780071745048
Excerpt: 
Perfect phrases for the sales call : hundreds of ready-to-use phrases for persuading customers to
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Cover image for The hidden power of your customers : four keys to growing your business through existing customers
The hidden power of your customers : four keys to growing your business through existing customers
Carroll, Becky, 1966-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118018217
Excerpt: 
Customer services -- Management
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