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Managing the new customer relationship : strategies to engage the social customer and build lasting value

Gordon, Ian, 1952 June 19-

2013

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781118092217

Excerpt:

Customer relations -- Management.

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The death of corporate reputation : how integrity has been destroyed on Wall Street

Macey, Jonathan R., author

2013

Perpustakaan Kuala Lumpur

ISBN

9780133039702

Excerpt:

Financial institutions -- Customer services -- United States

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The social media strategist : build a successful program from the inside out

Barger, Christopher.

2012

Perpustakaan Kuala Lumpur

ISBN

9780071768252

Excerpt:

Management and Business Studies

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Cover image for The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

Soudagar, Reza Iyer, Vinay Hildebrand, Volker

2012

Perpustakaan Kuala Lumpur

ISBN

9780071786973

Excerpt:

Customer relations management

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Uncommon service : how to win by putting customers at the core of your business

Frei, Frances Morriss, Anne

2012

Perpustakaan Kuala Lumpur

ISBN

9781422133316

Excerpt:

Customer relations.

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The 4 A's of marketing : creating value for customer, company and society

Sheth, Jagdish N. Sisodia, Rajendra

2012

Perpustakaan Kuala Lumpur

ISBN

9780415898355

Excerpt:

Customer relations -- Management

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The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

Metz, Adam

2012

Perpustakaan Kuala Lumpur

ISBN

9780071759182

Excerpt:

Customer relations -- Management.

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The hidden wealth of customers : realizing the untapped value of your most important asset

Lee, William G.

2012

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781422172315

Excerpt:

Customer relations.

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Sams teach yourself Microsoft Dynamics CRM 2011 in 24 hours

Stanton, Anne A.

2012

Perpustakaan Kuala Lumpur

ISBN

9780672335372

Excerpt:

Customer relations -- Management -- Data processing.

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Microsoft Dynamics CRM 2011 unleashed

Wolenik, Marc J. Sinay, Damian Bhaiya, Rajya Vardhan

2012

Perpustakaan Kuala Lumpur

ISBN

9780672335389

Excerpt:

Customer relations - Management - Data processing

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Master data management and data governance

Berson, Alex

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780071744584

Excerpt:

Customer relations -- Data processing

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The power of Foursquare : 7 innovative ways to get customers to check in wherever they are

Gallo , Carmine

2011

Perpustakaan Kuala Lumpur

ISBN

9780071773171

Excerpt:

Customer relations.

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