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Subject: Consumer satisfaction

Author

Buchanan, Richard W.

(3)

Aaronson, Kathy

(2)

Cutting, Donna 1966-

(2)

Donoghue, Karen

(2)

Fleming, John H.

(2)

(2)

(2)

(2)

Alderman, Jerry D.

(1)

Blackshaw, Pete

(1)

(1)

(1)

(1)

Horovitz, Jacques

(1)

(1)

Kinni, Theodore B,

(1)

(1)

Pigues, D. Keith

(1)

Power, James D.

(1)

Reichheld, Fried

(1)

Robinette, Scott

(1)

Zainuddin Zakaria

(1)

Ziadatul Hidayah Zakaria.

(1)

Format

(26)

Language

(16)

(1)

Library

Perpustakaan Internet Bergerak

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Shelf Location

Management and Economic

Publication Date

-

(6)

(6)

(5)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations

(23)

Customer services

(8)

Customer loyalty

(3)

Succes in business

(3)

Brand name products -- Marketing

(2)

Customer relations - Management

(2)

Reengineering (Management)

(2)

Relationship marketing

(2)

Sale management

(2)

(2)

Customer relations -- Management

(1)

Customer service

(1)

Customer service - Management

(1)

Customer services - Management

(1)

Customer services -- Management

(1)

Customer services -- Management

(1)

Customers services

(1)

Employee motivation

(1)

Interpersonal relations

(1)

(1)

Marketing - Research

(1)

Organizational effectiveness

(1)

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Cover image for The ultimate question : driving good profits and true growth

The ultimate question : driving good profits and true growth

Reichheld, Fried

2006

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781591397830

Excerpt:

Customer relations

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Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

ISBN

9780071470421

Excerpt:

Customer relations

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Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

ISBN

9780071470421

Excerpt:

Customer relations

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Cover image for The golden apple : how to grow opportunity and harvest success

The golden apple : how to grow opportunity and harvest success

Aaronson, Kathy

2006

ISBN

9780471777823

Excerpt:

Customer relations

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Cover image for Satisfaction : how every great company listens to the voice of the customer

Satisfaction : how every great company listens to the voice of the customer

Denove, Chris. Power, James D.

2006

ISBN

9781591841647

Excerpt:

Customer relations

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Cover image for Service strategy: management moves for customer results

Service strategy: management moves for customer results

Horovitz, Jacques

2004

ISBN

9780273675839

Excerpt:

Customer relations

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Cover image for When customers think we dont care : ending action that self-destruct companies, customers service and jobs

When customers think we dont care : ending action that self-destruct companies, customers service and jobs

Buchanan, Richard W.

2002

Perpustakaan Kuala Lumpur

ISBN

9780074709306

Excerpt:

When customers think we dont care : ending action that self-destruct companies, customers service

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McKenna, Regis

2002

ISBN

9781578512447

Excerpt:

Customer relations

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Cover image for Built for use

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Customer relations - Management

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Cover image for Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Customer relations - Management

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Cover image for When customers think we don't care

When customers think we don't care

Buchanan, Richard W.

2002

Perpustakaan Kuala Lumpur

ISBN

9780074709306

Excerpt:

Customer relations

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0.0000

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Cover image for Total access

McKenna, Regis

2002

ISBN

9781578512447

Excerpt:

Customer relations

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0.0000

Available:

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