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Cover image for The golden apple : how to grow opportunity and harvest success
The golden apple : how to grow opportunity and harvest success
Aaronson, Kathy
2006
ISBN 
9780471777823
Excerpt: 
The golden apple : how to grow opportunity and harvest success Aaronson, Kathy
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Cover image for Satisfaction : how every great company listens to the voice of the customer
Satisfaction : how every great company listens to the voice of the customer
Denove, Chris. Power, James D.
2006
ISBN 
9781591841647
Excerpt: 
Satisfaction : how every great company listens to the voice of the customer / Denove, Chris.
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Cover image for Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
Naylor, Mary Greco, Susan
2002
Perpustakaan Kuala Lumpur
ISBN 
9780658001444
Excerpt: 
Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
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