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Cover image for As we speak : how to make your point and have it stick
Meyers, Peter, 1959- Nix, Shann
2011
ISBN 
9781439153055
Excerpt: 
Communication in management.
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Cover image for Harvard business review on communicating effectively.
2011
Perpustakaan Kuala Lumpur
ISBN 
9781422162514
Excerpt: 
Communication in management.
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Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Rubin, Rhea Joyce, 1950-
2011
ISBN 
9781555707316
Excerpt: 
Conflict management.
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Cover image for The communication problem solver : simple tools and techniques for busy managers
Carroll, Nannette Rundle.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780814413081
Excerpt: 
Communication in management.
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Cover image for Interpersonal skills, theory and practice : the librarian's guide to becoming a leader
Sheldon, Brooke E.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781591587446
Excerpt: 
Communication in management.
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Cover image for The six secrets of change :   what the best leaders do to help their organizations survive and thrive
Fullan, Michael
2008
ISBN 
9781118152607
Excerpt: 
Management and Business Studies
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