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Subject: Customer loyalty

Author

Gitomer, Jeffrey H.

(4)

Buschken, Joachim

(3)

Lencioni, Patrick, 1965-

(2)

Reichheld, Frederick F.

(2)

Sindell, Kathleen

(2)

(2)

(2)

Blattberg, Robert C.

(1)

(1)

(1)

(1)

Dijulius, John R. 1964-

(1)

(1)

(1)

(1)

Leadbetter, Jane

(1)

Lowenstein, Michael W.

(1)

Md. Ali Berahim

(1)

Mooney, P. Kelly

(1)

(1)

Reichheld, Fried

(1)

Shankman, Peter

(1)

(1)

(1)

Thomas, Jacquelyn S.

(1)

(1)

Wilson, Jeryy R , 1944-2005

(1)

Format

(33)

Language

(16)

(1)

Library

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Lembah Pantai

Shelf Location

Management and Economic

Publication Date

-

(9)

(5)

(3)

(3)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Customer relations

(20)

Customer services

(10)

Consumer satisfaction

(5)

Relationship marketing

(4)

(4)

Business networks

(3)

Brand name products -- Marketing

(2)

Electronic commerce

(2)

Employee loyalty

(2)

Internet marketing

(2)

Business consultants

(1)

Cunsumer satisfaction

(1)

Customer service

(1)

Customer services - Marketing

(1)

Employee motivation

(1)

Industrial marketing

(1)

(1)

(1)

Selling -- Study and teaching

(1)

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Cover image for Loyalti Marketing for the Internet Age

Loyalti Marketing for the Internet Age

Loyalti Marketing for the Internet Age

Sindell, Kathleen

2001

Perpustakaan Lembah Pantai

ISBN

9780793140336

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Cover image for Loyalty baseds selling

Loyalty baseds selling

Loyalty baseds selling

Smith, Tim

2001

ISBN

9780814471043

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1.0000

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Cover image for Customer eguity : building and managing relationships as valuable assets

Customer eguity : building and managing relationships as valuable assets

Customer eguity : building and managing relationships as valuable assets

Blattberg, Robert C. Getz, Gary Thomas, Jacquelyn S.

2001

Perpustakaan Kuala Lumpur

ISBN

9780875847641

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1.0000

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Cover image for E-service

Zemke, Ron Connellan, Tom

2001

Perpustakaan Kuala Lumpur

ISBN

9780814406069

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1.0000

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Cover image for Customer winback

Customer winback

Customer winback

Griffin, Jill Lowenstein, Michael W.

2001

Perpustakaan Kuala Lumpur

ISBN

9780787946678

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Cover image for Loyalty ruels! : how today's leaders build lasting relationships

Loyalty ruels! : how today's leaders build lasting relationships

Loyalty ruels! : how today's leaders build lasting relationships

Reichheld, Frederick F.

2001

Perpustakaan Kuala Lumpur

ISBN

9781578512058

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1.0000

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Cover image for Customers that count

Customers that count

Customers that count

Cram, Tony

2001

ISBN

9780273654315

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Cover image for Loyalty marketing for the Internet Age

Loyalty marketing for the Internet Age

Loyalty marketing for the Internet Age

Sindell, Kathleen

2000

ISBN

9780793140336

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1.0000

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Cover image for Knocks your socks off selling

Knocks your socks off selling

Knocks your socks off selling

Gitomer, Jeffrey H. Zemke, Ron

1999

Perpustakaan Kuala Lumpur

ISBN

9780814470305

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