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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.3723
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
A complaint is a gift : Recovering customer loyalty when things go wrong / Barlow, Janelle, 1943-
Relevance: 
0.3723
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Cover image for Managing customers for profit : strategies to increase profits and build loyalty
Managing customers for profit : strategies to increase profits and build loyalty
Kumar, V.
2008
ISBN 
9780132352215
Excerpt: 
Managing customers for profit : strategies to increase profits and build loyalty / Kumar, V.
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0.3723
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Cover image for Sell the brand first : how to sell your brand and create lasting customer loyalty
Sell the brand first : how to sell your brand and create lasting customer loyalty
Stiff, Dan.
2006
ISBN 
9780071470421
Excerpt: 
Sell the brand first : how to sell your brand and create lasting customer loyalty Stiff, Dan.
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0.3723
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Cover image for Sell the brand first : how to sell your brand and create lasting customer loyalty
Sell the brand first : how to sell your brand and create lasting customer loyalty
Stiff, Dan.
2006
ISBN 
9780071470421
Excerpt: 
Sell the brand first : how to sell your brand and create lasting customer loyalty Stiff, Dan.
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0.3723
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Cover image for Overpromise and overdeliver : The secrets of unshakable customer loyalty
Overpromise and overdeliver : The secrets of unshakable customer loyalty
Barrera, Rick
2005
ISBN 
9781591840619
Excerpt: 
Overpromise and overdeliver : The secrets of unshakable customer loyalty / Barrera, Rick
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0.3723
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Cover image for Overpromise and overdeliver : The secrets of unshakable customer loyalty
Overpromise and overdeliver : The secrets of unshakable customer loyalty
Barrera, Rick
2005
Perpustakaan Kuala Lumpur
ISBN 
9781591840619
Excerpt: 
Overpromise and overdeliver : The secrets of unshakable customer loyalty / Barrera, Rick
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0.3723
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Cover image for The loyalty advantage: essential steps to energize your company, your customers, your brand.
The loyalty advantage: essential steps to energize your company, your customers, your brand.
Durkin, Dianne
2005
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780814408179
Excerpt: 
The loyalty advantage: essential steps to energize your company, your customers, your brand. Durkin
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0.3723
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Cover image for The loyalty advantage: essential steps to energize your company, your customers, your brand.
The loyalty advantage: essential steps to energize your company, your customers, your brand.
Durkin, Dianne Michonski
2005
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780814408179
Excerpt: 
The loyalty advantage: essential steps to energize your company, your customers, your brand. Durkin
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Cover image for The loyalty advantage : essential steps to energize your company, your customers, your brand.
The loyalty advantage : essential steps to energize your company, your customers, your brand.
Durkin, Dianne Michonski
2005
Perpustakaan Jabatan
ISBN 
9780814408179
Excerpt: 
The loyalty advantage : essential steps to energize your company, your customers, your brand.
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0.3723
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Cover image for The leader as communicator : strategies and tactics to build loyalty, focus effort, and spark creativity
The leader as communicator : strategies and tactics to build loyalty, focus effort, and spark creativity
Mai, Robert Akerson, Alan Amacom
2003
ISBN 
9780814407400
Excerpt: 
The leader as communicator : strategies and tactics to build loyalty, focus effort, and spark
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0.3723
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