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Blattberg, Robert C. Getz, Gary

2001

Perpustakaan Kuala Lumpur

ISBN

9780875847641

Excerpt:

Relationship marketing

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Reichheld, Frederick F.

2001

Perpustakaan Kuala Lumpur

ISBN

9781578512058

Excerpt:

Loyalty ruels! : how today's leaders build lasting relationships Reichheld, Frederick F.

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Cram, Tony

2001

ISBN

9780273654315

Excerpt:

Relationship marketing

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Payne, Shelia

1999

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

ISBN

9780717297405

Excerpt:

relationships successfully Payne, Shelia

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