Provides information on phobias, including their causes, effects, and treatments.

"Provides comprehensive information on the geography, history, wildlife, governmental structure, economy, cultural diversity, peoples, religion, and culture of India"--Provided by publisher.

"This report, prepared by the Chinese Academy of Social Sciences, brings together leading analysts in the scientific assessment of climate change, relevant social and economic policy and those who directly participate in international climate negotiations. The report provides a comprehensive understanding of the latest developments in the global response to climate change since the Copenhagen and Cancun climate conferences and Chinese actions in response, the results of these actions, the challenges that are still being faced, as well as China's long-term strategy in response to climate change. Part one focuses on the Chinese domestic policy response to climate change, including an analysis of the fulfilment of the energy conservation targets in the 11th Five Year Plan, pathways and policies to meet the 40%-45% target by 2020, China's adaptation strategy and policies, low carbon buildings, carbon sinks of forestry, public participation, and the low carbon city idea that the Shanghai World Expo has promoted. Part two includes thematic studies on some interesting hot topics, such as carbon tariff, indicators for assessment of low carbon cities, methodology for assessment of adaptation to climate change and cumulative carbon emissions. Finally, the annex includes key data on population, the economy, energy consumption and emissions by sector, as well as progress to meet 11th Five Year Plan energy conservation targets in each Chinese region. "-- "At the end of 2010 in the coast city, Cancun, Mexico, the United Nations Framework Convention on Climate Change (UNFCCC) convened its 16th Conference of the Parties (COP16), which received another round of great attention from the whole world. This book calls together experienced experts with in-depth understanding on scientific assessment of climate change and relevant social and economic policies and senior experts who directly participate in the international climate negotiations. This will help the readers to better understand the upcoming Durban conference, as well as China's long-term strategy in response to climate change. This book includes researches on China's 12th Five year plan; pilot low carbon city actions; policies and pathways for China's national appropriate mitigation actions; China's forestry management; China's NGOs and climate change; low carbon expo in Shanghai China 2010; Carbon budget proposal; China's green economy and green jobs; China's reaction to carbon tariff; China's actions in adaptation approaches; China's accumulative carbon emissions, etc. This gives the readers a comprehensive understanding of the latest developments of China's actions in response to climate change, the results of these actions, and the challenges that are still being faced. China is becoming a raising star in global economical and political affairs. Both international society and China itself have great expectation to its future role. This book clarifies China's leading position in many aspects. However, limited to its development stage, natural resource endowment, and other unbalanced developing issues, China is still a developing country. This book reveals a real China to the audience, which can provide a more comprehensive solution to future global climate regime"--

"Solution Focused Brief Therapy: 100 Key Points and Techniques provides a concise and jargon-free guide to the thinking and practice of this exciting approach, enabling people to make changes in their lives quickly and effectively. It covers: - This history and background to solution focused practice - The philosophical underpinnings of the approach - Dealing with difficult situations - Specific applications to children, adolescents, families , and schools - Organisational applications including supervision, coaching and leadership. - Frequently asked questions This book is an invaluable resource for all therapists and counsellors, whether in training or practice. It will also be essential for any professional whose job it is to help people make changes in their lives, and will therefore be of interest to social workers, probation officers, psychiatric staff, doctors, and teachers, as well as those working in organisations as coaches and managers"--

Provides information on using the iPod classic, iPod touch, iPod nano, iPod shuffle, and the iPhone, with information on such topics as downloading and playing music, videos, and podcasts; loading the calendar and contacts; and using the iPod as an external drive.

Presents a history of railroads and provides profiles of railroad tycoons, engineers, and bridge builders.

Provides one thousand practice questions and answers and four practice tests for the 220-701 and 220-702 exams.

"Project Planning and Management: A Guide for CNLs, DNPs, and Nurse Executives provides a step-by-step approach to developing, implementing, and evaluating a project plan. This book serves as a guide to refining the idea or question, reviewing relevant evidence to support a best practice intervention, and outlining process dynamics, outcomes management, and evaluation strategies. Features throughout the text include chapter objectives, key terms, summaries, evidence-based examples, boxed articles, case studies, and review questions, as well as PowerPoint presentations and exam questions. This is the perfect resource for capstone courses and field studies as well as an ideal reference for professionals"--BOOK JACKET.

"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--

Provides a behind-the-scenes look at the making of the multiplayer online game with interviews, character sketches, and artwork of the new weapons, starships, and worlds.

"Wi-Fi has become the preferred means for connecting to the internet - at home, in the office, in hotels and at airports. Increasingly, Wi-Fi also provides internet access for remote communities where it is deployed by volunteers in community-based networks, by operators in 'hotspots' and by municipalities in 'hotzones'. This book traces the global success of Wi-Fi to the landmark change in radio spectrum policy by the US FCC in 1985, the initiative by NCR Corporation to start development of Wireless-LANs and the drive for an open standard IEEE 802.11, released in 1997. It also singles out and explains the significance of the initiative by Steve Jobs at Apple to include Wireless-LAN in the iBook, which moved the product from the early adopters to the mass market. The book explains these developments through first-hand accounts by industry practitioners and concludes with reflections and implications for government policy and firm strategy"--