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Subject: Customer services

Author

Barlow, Janelle, 1943-

(10)

Moller, Claus 1942-

(5)

Gross , Scoot T.

(4)

(4)

Buschken, Joachim

(3)

Zanetti, Daniel.

(3)

Buchanan, Richard W.

(2)

Cheverton, Peter

(2)

Christensen , Clyton M.

(2)

Cutting, Donna 1966-

(2)

(2)

(2)

Schragis, Steven

(2)

(2)

(2)

Ukens, Lorraine L.

(2)

(1)

Amir Faisal, author.

(1)

(1)

Bailey, Keith, 1945-

(1)

Barlow, Nigel May

(1)

Bell, Chip R., author

(1)

Bettencourt, Lance A.

(1)

Bitner, Mary Jo

(1)

(1)

Bush, John, illustrator

(1)

Carroll, Becky, 1966-

(1)

Christensen, Clayton M., author

(1)

Cleaver, Joanne Y.

(1)

Customer relations

(1)

Dijulius, John R. 1964-

(1)

Dillon, Karen (Editor), author

(1)

Doane, Darryl S.

(1)

Duncan, David S., author

(1)

Evenson, Renee, 1951-

(1)

Faris Azzaki, 1990- author.

(1)

Fogli , Lawrence

(1)

(1)

(1)

Gilmore, James H

(1)

Gregerman, Alan S.

(1)

(1)

(1)

(1)

Hall, Taddy, author

(1)

Harris, Elaine K.

(1)

Heskett, James L.

(1)

(1)

(1)

Jaffe, David, 1963- author

(1)

(1)

(1)

(1)

(1)

Kinni, Theodore B,

(1)

Kirschner, Rick

(1)

Knapp, Duane E.

(1)

Kramer, Larry 1950-

(1)

(1)

(1)

Lowenstein, Michael W.

(1)

(1)

(1)

Matinez, Mario. 1967-

(1)

McDonald, Malcolm

(1)

(1)

Md. Ali Berahim

(1)

(1)

Mohamad Ezrin Shah, editor.

(1)

Mooney, P. Kelly

(1)

(1)

(1)

Pine II, B. Joseph

(1)

(1)

(1)

Ranadive, Vivek.

(1)

Roberts-Phelps, Graham

(1)

(1)

Shankman, Peter

(1)

(1)

(1)

(1)

Stewart, Paul, 1966

(1)

(1)

Timm, Paul R. 50 ways to win new customers.

(1)

(1)

(1)

Tyagi, Rajesh K.

(1)

Willingham, Ron

(1)

Wilson, Charles

(1)

Woodburn, Diana

(1)

(1)

Zainuddin Zakaria

(1)

Zeithaml, Valarie A.

(1)

Zemke, Ron, author

(1)

Ziadatul Hidayah Zakaria.

(1)

Format

(97)

Language

(64)

(4)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Pustaka KL @ Keramat

Shelf Location

Management and Economic

Publication Date

-

(19)

(15)

(10)

(8)

(6)

(6)

(5)

(4)

(4)

(3)

(3)

(3)

(2)

(2)

(2)

(2)

(1)

(1)

(1)

Subject

Customer relations

(41)

Consumer satisfaction

(16)

Customer loyalty

(10)

Consumer complaints

(9)

Employees -- Training of

(7)

Success in business

(5)

(3)

Creative ability in business

(3)

Customer satisfaction

(3)

Succes in business

(3)

Brand name products

(2)

Business communication

(2)

Customer relations -- Management

(2)

Customer services -- Management

(2)

Diversity in the workplace -- Management

(2)

Financial services industry -- Management

(2)

Industrial management

(2)

Interpersonal communication

(2)

Interpersonal realations

(2)

Interpersonal relations

(2)

(2)

(2)

Marketing -- Key accounts

(2)

Public relations

(2)

Selling -- Key accounts

(2)

Strategic planning

(2)

(1)

Advertising -- Cost effectiveness

(1)

British Telecom

(1)

Business -- Data processing -- Management

(1)

Business logistics

(1)

(1)

Consumer satisfaction.

(1)

Cunsumer satisfaction

(1)

Customer relations.

(1)

Customer services -- Technological innovations

(1)

Customer services -- Terminology

(1)

Diversification in industry

(1)

Employee motivation

(1)

Employee ownership

(1)

(1)

Facebook (Electronic resource)

(1)

High technology -- marketing

(1)

Industries -- Technological innovations

(1)

International Dairy Queen, Inc.

(1)

Internet advertising

(1)

Internet marketing

(1)

(1)

Management games

(1)

Marketing -- Management

(1)

Marketing -- Cost effectiveness

(1)

Marketing key accounts

(1)

Marketing research

(1)

Organizational effectiveness

(1)

Performent -- Measurement.

(1)

Product management

(1)

Real-time data processing -- Management

(1)

Relationship marketing

(1)

(1)

Selling key accounts

(1)

Service industries - Technological innovations

(1)

Service industries -- Management.

(1)

Service industries workers -- Training of

(1)

Services industries - Marketing

(1)

(1)

Small business -- Management

(1)

Social participation -- Economic aspects

(1)

Strategic alliances (Business)

(1)

Technological innovations -- Economic aspects

(1)

Total quality management

(1)

Word -- of-mouth advertising

(1)

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Cover image for We are smarter than me : how to unleash the power of crowds in your business

We are smarter than me : how to unleash the power of crowds in your business

We are smarter than me : how to unleash the power of crowds in your business

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2008

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Relevance:

1.0000

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Cover image for Award-winning customer service : 101 ways to guarantee great performance

Award-winning customer service : 101 ways to guarantee great performance

Award-winning customer service : 101 ways to guarantee great performance

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2007

Perpustakaan Kuala Lumpur

ISBN

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Relevance:

1.0000

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101 ways to improve customer service : Training, tools, tips, & techniques

101 ways to improve customer service : Training, tools, tips, & techniques

Ukens, Lorraine L.

2007

Perpustakaan Kuala Lumpur

ISBN

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1.0000

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Cover image for Award-winning customer service : 101 ways to guarantee great performance

Award-winning customer service : 101 ways to guarantee great performance

Award-winning customer service : 101 ways to guarantee great performance

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2007

ISBN

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Relevance:

1.0000

Available:

Cover image for 101 ways to improve customer service : Training, tools, tips, & techniques

101 ways to improve customer service : Training, tools, tips, & techniques

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2007

Perpustakaan Kuala Lumpur

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Cover image for 50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today !

50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today !

50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today !

Timm , Paul R. Timm, Paul R. 50 ways to win new customers.

2006

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Cover image for Loyal for life : how to take unhappy customers form hell to heaven in 60 seconds or less

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2006

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2006

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Cover image for Treat your customers : thirty lessons on service and sales that I learned at my family's Dairy Queen store

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2006

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Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

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