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The customer service solution : managing emotions, trust, and control to win your customer's business

Dasu, Sriram Chase, Richard B.

2013

Perpustakaan Kuala Lumpur

ISBN

9780071809931

Excerpt:

The customer service solution : managing emotions, trust, and control to win your customer's

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12 disciplines of leadership excellence : how leaders achieve sustainable high performance

Tracy, Brian, author

2013

Perpustakaan Kuala Lumpur Perpustakaan Jabatan

ISBN

9780071809467

Excerpt:

Management and Business Studies

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Employee training and development

Noe, Raymond A., author.

2013

Perpustakaan Kuala Lumpur

ISBN

9780071326384

Excerpt:

Management and Business Studies

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Coaching for breakthrough success : proven techniques for making impossible dreams possible

Canfield, Jack, 1944- Chee, Peter

2013

Perpustakaan Kuala Lumpur

ISBN

9780071804639

Excerpt:

Management and Business Studies

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Leading your business forward : aligning goals, people, and systems for sustainable success

Yount, Shane A.

2013

Perpustakaan Kuala Lumpur

ISBN

9780071817134

Excerpt:

Leading your business forward : aligning goals, people, and systems for sustainable success /

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Public relations : the profession and the practice

Lattimore, Dan Baskin, Otis W.

2013

Perpustakaan Kuala Lumpur Perpustakaan Jabatan

ISBN

9780071310727

Excerpt:

Management and Business Studies

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Two birds in a tree : timeless Indian wisdom for business leaders

Nidumolu, Ram

2013

Perpustakaan Kuala Lumpur

ISBN

9781609945770

Excerpt:

Management and Business Studies

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Too good too fail? : why management gets it wrong and how you can get it right

Filochowski, Jan, author

2013

Perpustakaan Kuala Lumpur

ISBN

9780273785231

Excerpt:

Too good too fail? : why management gets it wrong and how you can get it right / Filochowski

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Managers as mentors : building partnerships for learning

Bell, Chip R. Goldsmith, Marshall.

2013

Perpustakaan Kuala Lumpur

ISBN

9781609947101

Excerpt:

Management and Business Studies

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The CustomerCentric selling field guide to prospecting and business development

Walker, Gary, author

2013

Perpustakaan Kuala Lumpur

ISBN

9780071808057

Excerpt:

Management and Business Studies

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Trade like a stock market wizard : how to achieve superperformance in stocks in any market

Minervini, Mark.

2013

Perpustakaan Kuala Lumpur

ISBN

9780071807227

Excerpt:

Management and Business Studies

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Japanese tourism

Funck, Carolin

2013

Perpustakaan Kuala Lumpur

ISBN

9781782380757

Excerpt:

Management and Business Studies

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