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Cover image for Key account management in financial services
Key account management in financial services
Cheverton, Peter
2005
Perpustakaan Kuala Lumpur
ISBN 
9780749441876
Excerpt: 
Customer services
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Cover image for What customers want : using outcome-driven innovation to create breakthrough products and services
What customers want : using outcome-driven innovation to create breakthrough products and services
Ulwick, Anthony W.
2005
Perpustakaan Kuala Lumpur
ISBN 
9780071408677
Excerpt: 
What customers want : using outcome-driven innovation to create breakthrough products and services
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Cover image for The real-time contact center: strategies, tactics and technologies for building a profitable service and sales operation
The real-time contact center: strategies, tactics and technologies for building a profitable service and sales operation
Flusss, Donna
2005
Perpustakaan Jabatan
ISBN 
9780814472569
Excerpt: 
Customer services - Management
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Cover image for The financial services marketing handbook : tactics and techniques that produce result
The financial services marketing handbook : tactics and techniques that produce result
ehrlich, Evelyn
2004
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781576601563
Excerpt: 
The financial services marketing handbook : tactics and techniques that produce result ehrlich
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Cover image for A world of ways to say "i do" : wedding vows, poem, and customs from different traditions and cultures
A world of ways to say "i do" : wedding vows, poem, and customs from different traditions and cultures
Benshea, Noah BenShea, Jordan
2004
Perpustakaan Kuala Lumpur
ISBN 
9780071422956
Excerpt: 
A world of ways to say "i do" : wedding vows, poem, and customs from different traditions and
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Cover image for HP openview system administration handbook : network node manager, customer views, service information portal, HP openview operations
HP openview system administration handbook : network node manager, customer views, service information portal, HP openview operations
Zitello, Tammy Williams, Deborah Weber, Paul
2004
Perpustakaan Kuala Lumpur
ISBN 
9780130352095
Excerpt: 
HP openview system administration handbook : network node manager, customer views, service
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Cover image for The world of customer service Book - (CD - ROM)
The world of customer service Book - (CD - ROM)
Odgers, Pattie
2004
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780538726689
Excerpt: 
The world of customer service Book - (CD - ROM) Odgers, Pattie
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Cover image for Successful service operations management
Successful service operations management
Metters, Richard King-Metters, Kathryn Pullman, Madeleine
2003
Perpustakaan Kuala Lumpur
Excerpt: 
Customer services - Management - Case studies
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Cover image for The innvator's solution : creating and sustaining successful growth
The innvator's solution : creating and sustaining successful growth
Christensen, Clayton M. Raynor, Michael E.
2003
Perpustakaan Jabatan
ISBN 
9781578518524
Excerpt: 
Customer service
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Cover image for Managing and motivating contact center employees
Managing and motivating contact center employees
Carlaw, Malcolm ... (et al.).
2003
Perpustakaan Kuala Lumpur
ISBN 
9780071388887
Excerpt: 
Customers services - Managment
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Cover image for When customers think we don't care
When customers think we don't care
Buchanan, Richard W.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780074709306
Excerpt: 
Customer services
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Cover image for 50 powerful ideas
50 powerful ideas
Timm, Paul R.
2002
Perpustakaan Kuala Lumpur
ISBN 
9781564145994
Excerpt: 
Customer services - Management
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