Limit Search Results
Author
David Jaffe
(5)
King-Metters, Kathryn
(5)
Metters, Richard
(5)
Price, Bill
(5)
Pullman, Madeleine
(5)
Format
Language
Media Type
Library
Shelf Location
Publication Date
-
Subject
Customer services
(15)
Customer services - Management
(15)
Consumer satisfaction
(13)
Customer services -- Management
(12)
Customer services.
(6)
Switch to list view
Switch to thumbnail view
Select an Action
88 Results Found Subscribe to search results
000000000000PKL
Print
Cover image for Building a customer service culture : the seven service elements of customer success
Building a customer service culture : the seven service elements of customer success
Matinez, Mario. 1967-
2008
ISBN 
9781593119362
Excerpt: 
Building a customer service culture : the seven service elements of customer success / Matinez
Relevance: 
0.0000
Available:
Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
Relevance: 
0.0000
Available:
Cover image for Salesforce.com for dummies
Salesforce.com for dummies
Wong, Tom Kao, Liz
2008
ISBN 
9780470318126
Excerpt: 
Customer relations -- Management
Relevance: 
0.0000
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
Available:
Cover image for A complete and balanced service scorecard : creating value through sustained performance improvement
A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K. Gupta, Praveen
2008
Perpustakaan Kuala Lumpur
ISBN 
9780131986008
Excerpt: 
Service industries -- Management.
Relevance: 
0.0000
Available:
Cover image for Services marketing : people, technology, strategy
Services marketing : people, technology, strategy
Lovelock, Christopher Wirtz, Jochen
2007
Perpustakaan Jabatan
ISBN 
9780132056762
Excerpt: 
Customer services -- Marketing
Relevance: 
0.0000
Available:
Cover image for 50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today !
50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today !
Timm , Paul R. Timm, Paul R. 50 ways to win new customers.
2006
Perpustakaan Jabatan
ISBN 
9789833246724
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred
Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred
Heppell, Michael.
2006
ISBN 
9780273707929
Excerpt: 
Customer services -- Management
Relevance: 
0.0000
Available:
Cover image for The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
Ranadive, Vivek.
2006
ISBN 
9780071450140
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for Chief customer officer : getting past lip service to passionate action
Chief customer officer : getting past lip service to passionate action
Bliss, Jeanne
2006
ISBN 
9780787980948
Excerpt: 
Chief customer officer : getting past lip service to passionate action Bliss, Jeanne
Relevance: 
0.0000
Available:
Cover image for 10 clowns don't make a circus-and 249 other critical management success strategies
10 clowns don't make a circus-and 249 other critical management success strategies
Schragis, Steven
2006
ISBN 
9781593375553
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Select an Action