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Subject: Customer relations

Author

Gross , Scoot T.

(4)

Lunsford, Seleste E.

(4)

Marone , Mark D.

(4)

Gamble, Paul R.

(3)

(3)

(3)

Aaronson, Kathy

(2)

(2)

Cutting, Donna 1966-

(2)

(2)

Fleming, John H.

(2)

(2)

Lencioni, Patrick, 1965-

(2)

(2)

(2)

(1)

Bailey, Keith, 1945-

(1)

Batterley, Richard

(1)

(1)

Berenbaum, Diane 1956-

(1)

Blackshaw, Pete

(1)

Blomqvist, Ralfs

(1)

(1)

Boutilier, Robert, 1950-

(1)

(1)

Buchanan, Richard W.

(1)

(1)

Carroll, Becky, 1966-

(1)

(1)

(1)

Cooper, Frank, 1938-

(1)

Customer relations

(1)

(1)

(1)

David Nour 1968-

(1)

(1)

(1)

Evenson, Renee, 1951-

(1)

(1)

Fuller, Edwin D., 1945-

(1)

Gitomer's, Jeffrey

(1)

Gitomer, Jeffrey H.

(1)

(1)

(1)

Haughton, Laurence

(1)

Horovitz, Jacques

(1)

(1)

Jennings, Jason

(1)

Jim Cathcart 1946-

(1)

(1)

(1)

(1)

Kirschner, Rick

(1)

Knapp, Duane E.

(1)

Kruger, Elizabeth Rush

(1)

(1)

Larkin, Tom 1953-

(1)

Leadbetter, Jane

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Montague, Ty, author.

(1)

Norjaya Mohd. Yasin, author.

(1)

(1)

Power, James D.

(1)

Reichheld, Fried

(1)

Rickenbacher, Colleen A.

(1)

Rogers, Martha, PhD.

(1)

(1)

Scannell, Edward E.

(1)

Seybold, Patricia B.

(1)

Shankman, Peter

(1)

Sharizal Hashim

(1)

Snyder, David P.

(1)

(1)

(1)

Stephenson, Lynda Rutledge

(1)

(1)

(1)

(1)

Tisch, Jonathan M.

(1)

Format

(90)

Language

(90)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Lembah Pantai

Perpustakaan Medan Idaman

Pustaka KL @ Keramat

Pustaka KL @ PPR Pinggiran Bukit Jalil

Shelf Location

Management and Economic

Publication Date

-

(24)

(15)

(10)

(9)

(9)

(8)

(7)

(4)

(3)

(3)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Customer services

(24)

(19)

Consumer satisfaction

(16)

Relationship marketing

(12)

Customer loyalty

(11)

Sales management

(8)

Success in business

(7)

Interpersonal relations

(6)

Employees -- Training of

(5)

Communication in marketing

(4)

Succes in business

(4)

Customer satisfaction

(3)

Interactive marketing

(3)

Sales personnel -- Training of.

(3)

Social media -- Economic aspects.

(3)

Brand name products -- Marketing

(2)

Branding (Marketing)

(2)

Business communication

(2)

Business networks

(2)

Business referrals

(2)

Customer services -- Management

(2)

Internet marketing

(2)

Marketing -- Blogs

(2)

Organizational effectiveness

(2)

Reengineering (Management)

(2)

Sale management

(2)

Strategic alliances (Business)

(2)

(1)

(1)

Brand name products

(1)

Communication in management

(1)

Consumer behavior

(1)

Corporate culture

(1)

Customer relations -- Management

(1)

Customer service

(1)

Customer service -- Management

(1)

Customerrr satisfaction

(1)

Customers services

(1)

Education, Higher -- Malaysia

(1)

Employee motivation

(1)

Employees - Training of

(1)

Hospitality industry -- Customer services

(1)

(1)

Industrial marketing

(1)

(1)

International Dairy Queen, Inc.

(1)

Interpersonal communication

(1)

Issues management

(1)

(1)

Leadership -- psyhchological aspects

(1)

Management games

(1)

(1)

Marketing - Research

(1)

Marketing -- Management.

(1)

Marketing relationnel

(1)

Marketing reseach

(1)

Marketing research

(1)

Online social networks

(1)

Organizational behaviour

(1)

Organizational change

(1)

(1)

Selling -- Study and teaching

(1)

Social media -- Economic aspects

(1)

Social networks

(1)

Social participation -- Economic aspects

(1)

Starbuck Coffee company

(1)

Strategic planning

(1)

Technological innovations -- Management

(1)

(1)

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Cover image for Human Sigma : managing the employee-customer encounter

Human Sigma : managing the employee-customer encounter

Human Sigma : managing the employee-customer encounter

Fleming, John H.

2007

Perpustakaan Kuala Lumpur

ISBN

9781595620163

Excerpt:

ENG

Relevance:

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Cover image for Human Sigma : Managing the employee-customer encounter

Human Sigma : Managing the employee-customer encounter

Human Sigma : Managing the employee-customer encounter

Fleming, John H.

2007

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781595620163

Excerpt:

ENG

Relevance:

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Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

ISBN

9780793188604

Excerpt:

ENG

Relevance:

0.0000

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Cover image for The golden apple : how to grow opportunity and harvest success

The golden apple : how to grow opportunity and harvest success

The golden apple : how to grow opportunity and harvest success

Aaronson, Kathy

2006

ISBN

9780471777823

Excerpt:

ENG

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Cover image for Make winning a habit

Make winning a habit

Make winning a habit

Page, Rick

2006

Perpustakaan Kuala Lumpur

ISBN

9780071465021

Excerpt:

ENG

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Cover image for Treat your customers : thirty lessons on service and sales that I learned at my family's Dairy Queen store

Treat your customers : thirty lessons on service and sales that I learned at my family's Dairy Queen store

Treat your customers : thirty lessons on service and sales that I learned at my family's Dairy Queen store

Miglani, Bob

2006

ISBN

9781401301989

Excerpt:

ENG

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Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

ISBN

9780793188604

Excerpt:

ENG

Relevance:

0.0000

Available:

Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780793188604

Excerpt:

ENG

Relevance:

0.0000

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Cover image for Questions that sell : the powerful process for discovering what your customer really wants

Questions that sell : the powerful process for discovering what your customer really wants

Questions that sell : the powerful process for discovering what your customer really wants

Cherry, Paul

2006

ISBN

9780814473399

Excerpt:

ENG

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Cover image for The ultimate question : driving good profits and true growth

The ultimate question : driving good profits and true growth

The ultimate question : driving good profits and true growth

Reichheld, Fried

2006

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781591397830

Excerpt:

ENG

Relevance:

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Sell the brand first : how to sell your brand and create lasting customer loyalty

Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

ISBN

9780071470421

Excerpt:

ENG

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Sell the brand first : how to sell your brand and create lasting customer loyalty

Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

ISBN

9780071470421

Excerpt:

ENG

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