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Library evaluation

Kumar, Sonu

2016

Perpustakaan Kuala Lumpur

ISBN

9789351119470

Excerpt:

Information services -- Evaluation

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Assessing service quality : satisfying the expectations of library customers

Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913086

Excerpt:

Assessing service quality : satisfying the expectations of library customers / Hernon, Peter

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New routes to library success : 100+ ideas from outside the stacks

Doucett, Elisabeth, author.

2015

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913130

Excerpt:

New routes to library success : 100+ ideas from outside the stacks / Doucett, Elisabeth

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Leading libraries : how to create a service culture

VanDuinkerken, Wyoma Customer relations.

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913123

Excerpt:

Leading libraries : how to create a service culture / VanDuinkerken, Wyoma

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Social media for creative libraries

Bradley, Phil

2015

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai

ISBN

9781856047135

Excerpt:

Information services -- Computer network resources

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Web metrics for library and information professionals

Stuart, David (David Patrick), author

2014

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

ISBN

9781856048743

Excerpt:

Web metrics for library and information professionals / Stuart, David (David Patrick

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Library administration and staff training

Kumar, Deepak

2014

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9789350564240

Excerpt:

Library employees -- In-service training

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Getting started with evaluation

Hernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author.

2014

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838911952

Excerpt:

Public services (Libraries) -- Evaluation.

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Useful, usable, desirable : applying user experience design to your library

Schmidt, Aaron Etches, Amanda, 1975-

2014

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838912263

Excerpt:

Useful, usable, desirable : applying user experience design to your library / Schmidt, Aaron

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The Top Technologies Every Librarian Needs To Know

Varnum, Kenneth J

2014

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai

ISBN

9781783300334

Excerpt:

Library employees -- In-service training

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Web service APIs and libraries

Michel, Jason Paul.

2013

Perpustakaan Kuala Lumpur

ISBN

9780838911822

Excerpt:

Web services -- Library applications.

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The no-nonsense guide to training in libraries.

Allan, Barbara

2013

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

ISBN

9781856048286

Excerpt:

Library employees -- In-service training

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