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Cover image for Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain
Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lain
Md. Ali Berahim
2010
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789673690213
Excerpt: 
Customer services
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Cover image for The relationship age
The relationship age
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780982908310
Excerpt: 
Customer services
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Cover image for Winning with customers: a playbook for B2B
Winning with customers: a playbook for B2B
Pigues, D. Keith Alderman, Jerry D.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780470547991
Excerpt: 
Customer services -- Management
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Cover image for Empowered : unleash your employees, energize your customers, transform your business
Empowered : unleash your employees, energize your customers, transform your business
Bernoff, Josh. Schadler, Ted.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781422155639
Excerpt: 
Customer services -- Technological innovations
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Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur
ISBN 
9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
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Cover image for What's the secrets?
What's the secrets?
Dijulius, John R. 1964-
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470196120
Excerpt: 
Customer services
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Cover image for Tip menawan hati pelanggan
Tip menawan hati pelanggan
Zainuddin Zakaria Ziadatul Hidayah Zakaria.
2008
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789833586219
Excerpt: 
Customer services
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Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
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Cover image for A complete and balanced service scorecard : creating value through sustained performance improvement
A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K. Gupta, Praveen
2008
Perpustakaan Kuala Lumpur
ISBN 
9780131986008
Excerpt: 
Customer services
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Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee
2007
Perpustakaan Kuala Lumpur
ISBN 
9780814474549
Excerpt: 
Award-winning customer service : one hundred and one ways to guarantee great performance
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Cover image for Services marketing : people, technology, strategy
Services marketing : people, technology, strategy
Lovelock, Christopher Wirtz, Jochen
2007
Perpustakaan Jabatan
ISBN 
9780132056762
Excerpt: 
Customer services -- Marketing
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Cover image for Amaze your customer! : creative tips on winning and keeping your customers
Amaze your customer! : creative tips on winning and keeping your customers
Zanetti, Daniel.
2006
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780749445577
Excerpt: 
Amaze your customer! : creative tips on winning and keeping your customers Zanetti, Daniel.
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