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Cover image for The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
Thompson, Harvey
2000
Perpustakaan Kuala Lumpur
ISBN 
9780071352109
Excerpt: 
International Business Machines Corporation
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Cover image for Globalization on trial
Globalization on trial
Rajaee, Farhang
2000
Perpustakaan Kuala Lumpur
ISBN 
9780889369092
Excerpt: 
International cooperation
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