Limit Search Results
Author
Format
Language
Publication Date
-
Subject
322 Results Found Subscribe to search results
000000000000PKL
Print
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Grandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-
2013
Perpustakaan Kuala Lumpur
ISBN 
9781848729490
Excerpt: 
Customer relations.
Relevance: 
0.0000
Available:
Cover image for The lean entrepreneur : how visionaries create products, innovate with new ventures, and disrupt markets
Cooper, Brant Vlaskovits, Patrick
"Advice for entrepreneurs looking to build a business people actually want to invest inDesigned to reduce waste by testing the market for a product early and often, the concept of the lean startup has been embraced around the world, and successful entrepreneurs and authors Brant Cooper and Patrick Vlaskovits join the conversation with their own personal experiences. The Lean Entrepreneur is designed to make lean startup and customer development principles immediately actionable no matter what the industry, size, or stage.This must-read book presents a lexicon of concepts and a universally applicable road map to success, as well as illustrative examples of innovative approaches to industry-specific disruption ranging from technology startups to consumer packaged goods to music to investment and finance. Providing a step-by-step approach to best practices, and giving readers a business model analysis guide, the book is rich in cases studies, illustrative graphics, worksheets, and exercises for a truly immersive guide to starting or improving a company. Invaluable reading for all readers in all businesses, the book teaches entrepreneurs how to approach risk head-on and test market ideas immediately, foster stronger customer relations, test different business model risks, and create a customer funnel based on buyers' process in order to eliminate unnecessary time and effort.A lean entrepreneur has already bought into lean startup, customer development, design thinking, and other iterative, customer-centric methods of product development. The lean entrepreneur wants to know how to apply these to their business. In other words: how to get started tomorrow. This book shows the way. Expands on the core ideas of the "Lean Startup" concept, adding the use of powerful, low-cost analytics to the mix Explains how earlier, more frequent market research can save a business time and money Incorporates cases studies, graphics, worksheets, and exercises to help readers better understand the key concepts expounded in the text Packed with information that can help business at all levels of development--from initial ideas to established companies looking to innovate--The Lean Entrepreneur is the field guide for creating innovative businesses"--
2013
ISBN 
9781118295342
Excerpt: 
customer relations, test different business model risks, and create a customer funnel based on buyers
Relevance: 
0.0000
Available:
Cover image for Managing the new customer relationship :  strategies to engage the social customer and build lasting value
Gordon, Ian, 1952 June 19-
2013
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781118092217
Excerpt: 
Managing the new customer relationship : strategies to engage the social customer and build
Relevance: 
0.0000
Available:
Cover image for The power of understanding people :  the key to strengthening relationships, increasing sales, and enhancing organizational performance
Mitchell, Dave
2013
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781118726839
Excerpt: 
Customer relations.
Relevance: 
0.0000
Available:
Cover image for The death of corporate reputation :   how integrity has been destroyed on Wall Street
Macey, Jonathan R., author
2013
Perpustakaan Kuala Lumpur
ISBN 
9780133039702
Excerpt: 
Financial institutions -- Customer services -- United States
Relevance: 
0.0000
Available:
Cover image for CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPTS AND CASES
Rai, Alok Kumar, author.
2013
Pustaka KL @ Keramat
ISBN 
9788120346956
Excerpt: 
Customer relations -- Management -- Case studies
Relevance: 
0.0000
Available:
Cover image for TRUE STORY : How to Combine Story and Action to Transform Your Business /​
Montague, Ty, author.
Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.
2013
Pustaka KL @ Keramat
ISBN 
9781422170687
Excerpt: 
Customer relations
Relevance: 
0.0000
Available:
Cover image for Corporate reputation :   brand and communication
Fill, Chris Roper, Stuart
2012
Perpustakaan Kuala Lumpur
ISBN 
9780273727590
Excerpt: 
Customer relations.
Relevance: 
0.0000
Available:
Kaufman, Ron
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789810718329
Excerpt: 
Customer relations
Relevance: 
0.0000
Available:
Cover image for Customers first : dominate your market by winning them over where it counts the most
Bueno, Bolivar J.
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780071787871
Excerpt: 
Customer relations.
Relevance: 
0.0000
Available:
Ahmad Kamil Mohamed
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai
ISBN 
9789670375069
Excerpt: 
Malaysia -- Social life and customs
Relevance: 
0.0000
Available:
Cover image for Real-time marketing and PR : how to instantly engage your market, connect with customers, and create products that grow your business now
Scott, David Meerman. Scott, David Meerman. Real-time marketing & PR.
2012
Perpustakaan Kuala Lumpur
ISBN 
9781118155998
Excerpt: 
Real-time marketing and PR : how to instantly engage your market, connect with customers, and
Relevance: 
0.0000
Available: