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Subject: Customer relations

Author

Gross , Scoot T.

(4)

Lunsford, Seleste E.

(4)

Marone , Mark D.

(4)

Buchanan, Richard W.

(3)

Buschken, Joachim

(3)

Gamble, Paul R.

(3)

(3)

(3)

(3)

(3)

Stein, Donna Baier

(3)

Aaronson, Kathy

(2)

(2)

Cutting, Donna 1966-

(2)

(2)

Fleming, John H.

(2)

Greenberg, Paul

(2)

Itickey, Kristen

(2)

(2)

Lencioni, Patrick, 1965-

(2)

(2)

(2)

(2)

(2)

Reichheld, Frederick F.

(2)

(2)

Seybold, Patricia B.

(2)

(2)

(2)

(2)

(1)

Amir Faisal, author.

(1)

Anderson, Kristin

(1)

(1)

Bailey, Keith, 1945-

(1)

(1)

(1)

Batterley, Richard

(1)

(1)

Berenbaum, Diane 1956-

(1)

Blackshaw, Pete

(1)

Blattberg, Robert C.

(1)

Blomqvist, Ralfs

(1)

(1)

Boutilier, Robert, 1950-

(1)

(1)

(1)

(1)

Carroll, Becky, 1966-

(1)

(1)

(1)

(1)

(1)

Cooper, Frank, 1938-

(1)

(1)

Customer relations

(1)

(1)

(1)

(1)

David Nour 1968-

(1)

(1)

Drummond, Helga

(1)

(1)

Evenson, Renee, 1951-

(1)

Faris Azzaki, 1990- author.

(1)

Fleisher, Joe and Read Brendan

(1)

(1)

Fuller, Edwin D., 1945-

(1)

(1)

Gitomer's, Jeffrey

(1)

Gitomer, Jeffrey H.

(1)

(1)

(1)

(1)

(1)

Haughton, Laurence

(1)

Horovitz, Jacques

(1)

(1)

Jamal SifuFBads, 1981-, author.

(1)

Jennings, Jason

(1)

Jim Cathcart 1946-

(1)

(1)

(1)

(1)

Keller, Paulette J.

(1)

(1)

(1)

Kinni, Theodore B,

(1)

Kirschner, Rick

(1)

Knapp, Duane E.

(1)

Kruger, Elizabeth Rush

(1)

(1)

Larkin, Tom 1953-

(1)

Leadbetter, Jane

(1)

(1)

(1)

Levokove, Micheal

(1)

(1)

Lowenstein, Michael W.

(1)

(1)

(1)

(1)

(1)

(1)

Mohamad Ezrin Shah, editor.

(1)

Montague, Ty, author.

(1)

Mooney, P. Kelly

(1)

Norjaya Mohd. Yasin, author.

(1)

(1)

(1)

(1)

Power, James D.

(1)

(1)

(1)

Ramawamy, Venkat.

(1)

(1)

Reichheld, Fried

(1)

Rickenbacher, Colleen A.

(1)

Robinette, Scott

(1)

Rogers, Martha, PhD.

(1)

(1)

(1)

Scannell, Edward E.

(1)

Shankman, Peter

(1)

Sharizal Hashim

(1)

Smith, Shaun & Wheeler, Joe

(1)

Snyder, David P.

(1)

(1)

(1)

(1)

(1)

Stephenson, Lynda Rutledge

(1)

(1)

(1)

(1)

Thompson, Harvey

(1)

Tisch, Jonathan M.

(1)

Trosten-Bloom, Amanda

(1)

(1)

(1)

(1)

Zainuddin Zakaria

(1)

Ziadatul Hidayah Zakaria.

(1)

ehrlich, Evelyn

(1)

Format

(152)

Language

(90)

(4)

Library

Perpustakaan Internet Bergerak

Perpustakaan Jabatan

Perpustakaan Kuala Lumpur

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak

Perpustakaan Kuala Lumpur, Cawangan Setiawangsa

Perpustakaan Kuala Lumpur, Cawangan Sri Sabah

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

Perpustakaan Lembah Pantai

Perpustakaan Medan Idaman

Pustaka KL @ Keramat

Pustaka KL @ PPR Pinggiran Bukit Jalil

Shelf Location

Management and Economic

Publication Date

-

(24)

(22)

(21)

(14)

(12)

(11)

(9)

(9)

(8)

(8)

(7)

(3)

(3)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Customer services

(41)

Consumer satisfaction

(23)

(22)

Customer loyalty

(20)

Relationship marketing

(17)

Sales management

(9)

Success in business

(9)

(8)

Interpersonal relations

(7)

Business communication

(5)

Employees -- Training of

(5)

Internet marketing

(5)

Communication in marketing

(4)

Consumer behavior

(4)

Succes in business

(4)

Branding (Marketing)

(3)

Business networks

(3)

Corporate culture

(3)

Customer satisfaction

(3)

Customer service

(3)

Electronic commerce

(3)

Interactive marketing

(3)

Learning curve (Industrial engineering)

(3)

Reengineering (Management)

(3)

Sales personnel -- Training of.

(3)

Social media -- Economic aspects.

(3)

Brand name products -- Marketing

(2)

Business referrals

(2)

Customer services -- Management

(2)

Customers services

(2)

Employee loyalty

(2)

(2)

(2)

Marketing -- Blogs

(2)

New products - Planning

(2)

Online social networks

(2)

Organizational effectiveness

(2)

Sale management

(2)

Strategic alliances (Business)

(2)

Total quality management

(2)

(1)

(1)

Brand name products

(1)

Business communication-Computer networks

(1)

Business planning

(1)

Communication in management

(1)

Communication in organizations

(1)

(1)

Consumer satisfation

(1)

Corporation -- Public relations

(1)

Customer relations -- Management

(1)

Customer service -- Management

(1)

Customer services - Management

(1)

Customer services - Marketing

(1)

Customerrr satisfaction

(1)

Education, Higher -- Malaysia

(1)

Electronic commerce - Customer relations

(1)

Employee motivation

(1)

Employees - Training of

(1)

Facebook (Electronic resource)

(1)

Financial planners- Marketing

(1)

Financial services industry- United States- Marketing

(1)

Hospitality industry -- Customer services

(1)

(1)

Industrial marketing

(1)

(1)

International Business Machines Corporation

(1)

International Dairy Queen, Inc.

(1)

Internet advertising

(1)

Interpersonal communication

(1)

Issues management

(1)

Leadership -- psyhchological aspects

(1)

Management games

(1)

Market segmentation

(1)

Marketing - Research

(1)

Marketing -- Management.

(1)

Marketing relationnel

(1)

Marketing reseach

(1)

Marketing research

(1)

Organizational behaviour

(1)

Organizational change

(1)

(1)

Patron and client

(1)

Professions - Social aspects

(1)

Selling -- Study and teaching

(1)

Social media -- Economic aspects

(1)

Social media -- Economic aspects

(1)

Social networks

(1)

Social participation -- Economic aspects

(1)

Starbuck Coffee company

(1)

Strategic planning

(1)

Technological innovations -- Management

(1)

(1)

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Cover image for Questions that sell : the powerful process for discovering what your customer really wants

Questions that sell : the powerful process for discovering what your customer really wants

Cherry, Paul

2006

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The ultimate question : driving good profits and true growth

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2006

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Sell the brand first : how to sell your brand and create lasting customer loyalty

Stiff, Dan.

2006

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Stiff, Dan.

2006

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Cover image for Strategies that win sales : best practices of the world's leading organizations

Strategies that win sales : best practices of the world's leading organizations

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2006 2005

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Cover image for Up close and personal? : customer relationship marketing @ work

Up close and personal? : customer relationship marketing @ work

Gamble, Paul R.

2006

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2006

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Kamin, Maxine

2006

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Cover image for Outside innovation : how your customers will co-design your campany's future

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