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Cover image for Services marketing
Services marketing
Zeithaml, Valarie A. Bitner, Mary Jo
2003
Perpustakaan Kuala Lumpur
ISBN 
9780071199148
Excerpt: 
Services industries - Marketing
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Cover image for The innvator's solution : creating and sustaining successful growth
The innvator's solution : creating and sustaining successful growth
Christensen, Clayton M. Raynor, Michael E.
2003
Perpustakaan Jabatan
ISBN 
9781578518524
Excerpt: 
Industrial management
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Cover image for The innovator's solutian: creating and sustaining successfull groety
The innovator's solutian: creating and sustaining successfull groety
Christensen, Clayton M.
2003
ISBN 
9781578518524
Excerpt: 
Industrial management
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Cover image for Managing transport operations
Managing transport operations
Gubbins, Edmund J.
2003
Perpustakaan Kuala Lumpur
ISBN 
9780749439286
Excerpt: 
Services industries - Management
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Cover image for Marketing
Marketing
Crandall, Rick
2003
ISBN 
9780071398718
Excerpt: 
Service industries - Marketing
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Cover image for Managing Services : Using Technology to Create Value
Managing Services : Using Technology to Create Value
Davis , Mark M.
2003
Perpustakaan Kuala Lumpur
Excerpt: 
Service Industries - Technological Innovations - Management
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Cover image for The innovator's dilemma
The innovator's dilemma
Christensen , Clyton M.
2002
ISBN 
9780060521998
Excerpt: 
Industrial management
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Cover image for The innovator's dilemma
The innovator's dilemma
Christensen , Clyton M.
2002
ISBN 
9780060521998
Excerpt: 
Industrial management
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Cover image for FMM directory 2002 : Malaysian industries
FMM directory 2002 : Malaysian industries
2002
Perpustakaan Kuala Lumpur
Excerpt: 
Service industries - Malaysia - Directories
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0.0000
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Cover image for Net sourcing : renting business applications and services over a network
Net sourcing : renting business applications and services over a network
Kern, Thomas Lacity, Mary Cecelia Willcocks, Leslie P.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780130923554
Excerpt: 
Net sourcing : renting business applications and services over a network Kern, Thomas
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Cover image for Essentials of services marketing : concepts, strategies & cases
Essentials of services marketing : concepts, strategies & cases
Hoffman, K. Douglas Bateson, John E.G.
2002
ISBN 
9780030288920
Excerpt: 
Services industries - Marketing
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Cover image for Uncommon Practice
Uncommon Practice
2002
ISBN 
9780273659365
Excerpt: 
Service industries - Marketing
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