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Soccer hero

Peters, Stephanie True

2021

Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak

ISBN

9780316542135

Excerpt:

Soccer hero / Peters, Stephanie True

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Assessing service quality : satisfying the expectations of library customers

Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913086

Excerpt:

Assessing service quality : satisfying the expectations of library customers / Hernon, Peter

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Managing with data : using ACRLMetrics and PLAmetrics

Hernon, Peter Dugan, Robert E., 1952- Matthews, Joseph R.

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838912430

Excerpt:

Managing with data : using ACRLMetrics and PLAmetrics / Hernon, Peter

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Double agent : the first hero of World War II and how the FBI outwitted and destroyed a Nazi spy ring

Duffy, Peter, 1969-

2014

Perpustakaan Kuala Lumpur

ISBN

9781451667950

Excerpt:

Double agent : the first hero of World War II and how the FBI outwitted and destroyed a Nazi spy

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Getting started with evaluation

Hernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author.

2014

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838911952

Excerpt:

Getting started with evaluation / Hernon, Peter

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Assessing service quality : satisfying the expectations of library customers

Hernon, Peter. Altman, Ellen

2010

Perpustakaan Kuala Lumpur

ISBN

9780838910214

Excerpt:

Assessing service quality : satisfying the expectations of library customers / Hernon, Peter.

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Shaping the future : advancing the understanding of leadership

Hernon, Peter.

2010

Perpustakaan Kuala Lumpur

ISBN

9781598846157

Excerpt:

Shaping the future : advancing the understanding of leadership / Hernon, Peter.

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Delivering satisfaction and service quality : a customer-based approach for libraries

Hernon, Peter Whitman, John R.

2009

Perpustakaan Kuala Lumpur

ISBN

9788184082425

Excerpt:

Hernon, Peter

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Improving the quality library services for students with disabilities

Hernon, Peter Calvert, Philip.

2006

ISBN

9781591583004

Excerpt:

Improving the quality library services for students with disabilities / Hernon, Peter

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Peter Lorimer leeds and Scotland hero

Lorimer, Peter. Rostron, Phil

2002

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781840186123

Excerpt:

Peter Lorimer leeds and Scotland hero Lorimer, Peter.

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Delivering satisfaction and service quality : a customer-based approach for libraries

Hernon, Peter Whitman, John R.

2001

Perpustakaan Kuala Lumpur

ISBN

9780838907894

Excerpt:

Hernon, Peter

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Improving the quality library services for students with disabilities

Hernon, Peter

Perpustakaan Kuala Lumpur

ISBN

9781591583004

Excerpt:

Improving the quality library services for students with disabilities Hernon, Peter

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