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Cover image for Human Sigma : Managing the employee-customer encounter
Human Sigma : Managing the employee-customer encounter
Fleming, John H.
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781595620163
Excerpt: 
Sale management
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Cover image for Smart retail : how to turn your store into a sales phenomenon
Smart retail : how to turn your store into a sales phenomenon
Hammond, Richard.
2007
ISBN 
9780273712770
Excerpt: 
Smart retail : how to turn your store into a sales phenomenon / Hammond, Richard.
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