Limit Search Results
Author
Format
Books
(27)
Language
Library
Shelf Location
Subject
Switch to list view
Switch to thumbnail view
Select an Action
27 Results Found Subscribe to search results
000000000000PKL
Print
Cover image for The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage
The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage
Heskett, James L.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781422110232
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
Relevance: 
0.0000
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
Perpustakaan Jabatan
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
Customer services
Relevance: 
0.0000
Available: